Front Desk Receptionist - US Skyborne Inhouse Careers

Skyborne Values

In the ever-changing world of pilot training, standing still is not an option. Underpinning our pioneering spirit is an innate desire to continuously evolve. Our innovative approach challenges the norms of standard training, and as a result we deliver excellence to trainees and customer airlines alike.

Be part of Skyborne, the world’s leading airline academy. Lead change, bring your ideas, ingenuity, and determination and make a real difference, in return you will enjoy the most competitive salary package and benefits, career security and flexibility, set in beautiful and thriving parts of the world, in state-of-the-art facilities.

We’re not just an airline academy; we’re a movement, and we want you to be part of it.

Skyborne Opportunity

We are looking for skilled and talented Customer Support who is responsible for ensuring our customers have a first-class experience during their time with Skyborne. This integral, position is the primary contact point for all Skyborne customers on site at our Vero Beach training facility.

 If you thrive in a dynamic environment, enjoy working with people and are motivated by delivering excellence, then we could be a good fit for you, and you for us.

• Day to day responsibility for dealing with front of office, duties such as switch board operation and greeting customers and walk-ins. 
• Offering professional, first line support to Cadets, customers in relation to accommodation, uniform and general welfare.
• Developing key relationships both internally and externally to ensure customer expectations are met and exceeded.
• Responsible for stock control of consumables such as brochure materials and supplies.
• Offer administrative support to operational teams as required.
• Additional duties may be required for support of the administration department. 

Professional requirements are as follows:

• Outstanding communication and interpersonal skills, both written and verbal, to deal effectively with internal and external contacts, across all levels.
• Experience in a customer service/customer facing role.
• Ability to concentrate and work in a fast-paced environment.
• Readily accepts changes and adjusts accordingly.
• Experience in an administrative role.
• Excellent organizational skills.
• Ability to interact with various levels of management in a professional manner.
• High school degree/GED and/or some College degree from a two (2) year college or technical school preferred or an equivalent combination of education and experience; equivalency years’ experience must be in a related field

SOFTWARE/SKILLS REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required:

• General knowledge of the following software:  Microsoft Office Programs and other software programs may be required, as needed.
• Type/keyboard 40+ wpm (computer user with minimum typing/keyboarding skills), preferred. 

Contingent to employment, all candidates must pass a drug screening and background check, along with TSA badging-if required for your role. 

Benefits

• Full Time, Monday to Friday, 8am-5pm.
• Salary range $15-18 per hour. (DOE)
• Health Insurance. (medical, dental and vision)
• 401k Investment.
• PTO - 18 days, plus 5-Sick Days.
• Holidays - 9 days.

This is an opportunity not to be missed. If you want to take your career to heights you never thought possible, then we want to meet you.