Front Desk Scheduling Coordinator - NorthPoint Search Group

JOB ALERT:

Front Desk Scheduling Administrator in Sandy Springs, GA, $45K-$50K, depending on experience, plus benefits and perks. Hours 8:30 AM - 5:00 PM
Qualified and interested candidates, please email resumes to jennifer@stafffinancial.com with the SUBECT LINE: Front Desk Scheduling Administrator, for consideration. Top candidates will be contacted. Thank you.

Primarily responsible for performing routine clerical work related to scheduling appointments for clinic patients in accordance with established standards and procedures. Work also includes providing coverage for incoming calls and other front desk functions in a busy office environment while maintaining a high standard of customer service.

RESPONSIBILITIES:

• Phone volume is high, all calls are answered with a live person
• Excellent organizational, communication, and customer service skills
• Excellent attention to detail
• High School Diploma or GED Equivalent
• 2 yrs experience as a receptionist in a physician's office
• 2 yrs experience using a billing management software system
• Experience handling multiple tasks in a fast-paced environment

REQUIREMENTS:

• Schedules patient appointments
• Must be very good at multitasking
• Answers, screens and directs telephone traffic in a timely, professional manner
• Greets all incoming patients, caregivers, and other guests
• Ensures waiting room environment is clean and comfortable for guests
• Monitors patient wait times in the waiting room
• Notifies Clinical Manager of patients' arriving without a scheduled appointment
• Assists patient/caregiver with registration forms as needed
• Collects co-pays, if applicable

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