Front Desk Supervisor - Greencroft Communities

Greencroft is looking for a Front Desk/Information Center Attendant Supervisor to join our professional team! This is a fantastic opportunity to work in our gorgeous facility where we offer a collaborative and inclusive environment that encourages growth and autonomy.

We adhere to our 'CROFT' values daily. CROFT Values are Creativity, Respect, Openness, Fairness and Teamwork. If this type of culture and our values resonate with you, we would love to meet you!

Job responsibilities:

Provide supervision to Information Center team members. Serves as primary communication link between the public, Greencroft Goshen residents, and Greencroft Goshen team members. Also function as the point of contact for all resident medical emergency calls for Goshen and Middlebury campuses.

Duties:

• Be knowledgeable in emergency procedures relating to Greencroft Goshen and Middlebury campuses. Promptly answer emergency calls (both medical & non-medical) from residents and dispatch them appropriately.
• Serve as Healthcare/Information Center liaison for Campus Residents to Touch Town and Channel 13. Report campus resident & business phones needing service and/or repair. Report any 911 computer problems or switchboard console alarms to the Communication Specialist.
• Coordinate and distribution or work projects at the Information Center. Oversee training of team members for Information Center responsibilities and emergency protocol.
• Serve as an office concierge for all departments on campus. Be flexible to handle last minute requests for secretarial functions (i.e.: typing, copying, collating, faxing, etc.). Complete and submit any work orders as requested.
• Maintain schedules of certain Meeting Rooms in the Healthcare Building to include: Groves Conference Room, Meetinghouse, Education Room, and other meeting rooms.
• Maintain and balance the cash drawer for Petty Cash, Stamp Money, Resident Trust Fund and the Gift Shop. Report any discrepancies immediately to the Administrator. Prepare Healthcare deposit and submit on Fridays (or whenever due). Write checks related to Resident Funds as needed.
• Receive and relay information relative to any and all nursing department shift call offs. Document the same according to Greencroft Goshen procedure guidelines.

Education & Experience:

• High school diploma or equivalent.
• Supervisor experience preferred.
• Switchboard or clerical experience preferred.

Benefits:

• Medical/Dental/Vision
• Voluntary Life
• 403(b) with employer match
• PTO program
• ReadyPay Today
• Additional benefits may be available