Front Desk Supervisor - Metasys Technologies

Legal Receptionist & Switchboard.Managed Services Onsite
New York, NY (onsite)

Client is seeking a highly professional individual to provide exceptional customer service within a legal environment. The role involves front desk responsibilities, supporting legal staff, and performing light clerical duties.

Responsibilities:

• Greet visitors and employees, ensuring a welcoming experience.
• Schedule and prepare meeting rooms with necessary supplies.
• Answer and direct phone calls, ensuring professional communication.
• Assist with clerical duties including document preparation, filing, and calendar management.
• Provide light housekeeping and maintain a clean, organized workspace.
• Serve as a concierge, assisting guests with local amenities.
• Manage visitor security procedures and monitor attorney/staff locations.
• Perform hospitality tasks such as preparing coffee and coordinating food orders.
• Assist with supply ordering and organization.
• Handle reception duties, including managing logs, emails, and package deliveries.

Requirements:

• High school diploma required; Associate or Bachelor s degree preferred.
• 2 years of related business experience, preferably in a law firm or legal environment.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Strong customer service, multitasking, and organizational skills.
• Ability to lift up to 50 pounds with assistance for heavier items.
• Front desk or hotel/concierge experience preferred.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.