Front-of-House (F.O.H.) Crew Member - Chick-fil-A
Smithfield, NC 27577
About the Job
Company Information
Here at Chick-fil-A Smithfield we are reshaping what it means to love what you do!
We are interested in building up people for a career with Chick-fil-A or being a building block for someones next step in their personal journey!
We are looking for people that embody our Core Values and SHINE.
-Serve: We are dedicated to serving our guests and our teammates first before ourselves.
-Hustle: We move with purpose and are always looking for what is next.
-Intentional Ownership: We own the numbers whether good or bad. We are intentional about creating and implementing systems and processes that fixes issues or grows areas of the business.
-Nurture Growth: We will care and encourage our team members to continuously grow. We will provide opportunities and a pathway for growth, so they may shine.
-Excellence: We strive to get all the little details right to create great big things.
Our vision is to SHINE a positive light in Johnston County by showing care.
Our mission is to be a premier workplace that creates a light that will SHINE bright within the team, so they may put that light on display.
Job Description
At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time and Part-time
- Full Time: 40 hours per week (for day and/or night shifts)
- Part Time: 20+ Hours per week (for day and/or night shifts)
- Available shifts: 6am-3pm, 7am-4pm, 11am-8pm and 3:30pm/4pm-10pm
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Honor and encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 50 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
