Front of House Manager - Upscale Casual Dining - Salary Up to 62k - Gecko Hospitality

Restaurant Manager (Front of House)

Upscale Casual Dining

Sioux City, IA

Salary 54-62k plus bonus

We aim to create a unique dining experience every time a customer walks through our doors. We offer diverse choices for our guests to create their own amazing time. With a wide range of dishes, including sushi, pasta, steak, and seafood options, we look to change with the growing tastes of our customers. Our guests will leave our restaurants enjoying the hospitality, sophistication, and environment can truly be described as one of a kind. Apply directly to our open management position in Sioux City, IA

Title of Position: Restaurant Manager

Job Description: The Restaurant Manager will work closely with the General Manager, motivating the team to work hard, be energetic and passionate about guest service. The Restaurant Manager will manage and motivate others while acting as a positive role model. Our restaurant manager will be expected to control the work flow in a fast-paced environment and be a master of multi-tasking and delegating.

Duties and Responsibilities: 

• Provide positive and proactive interaction with guests and maintain great relationships with guests.
• Manage the human resource function in the restaurant, ensuring recruitment, selection, orientation, training, scheduling and performance management functions meet or exceed company specified criteria.
• Implement and maintain effective two-way communication systems reaching all staff. (Pre meal, weekly, monthly meetings.)
• Ensure timely meal service, overall food quality and handling, safety, service, and cleanliness standards in all service areas. Supervise service during dining hours.
• Respond to guest complaints in person at the time of the complaint or via e-mail for electronically received complaints.
• Schedule staff and approve shift pickups
• Carry out training and development of all staff to carry out their own duties and responsibilities.
• Train Staff in proper execution of their job duties.
• Conduct a briefing of front of house supervisors prior to the beginning of service to ensure complete communication to necessary staff.
• Maintain knowledge of service requirements, detailed menu selections, major ingredients appearance, texture, garnish and presentation.
• Participate in employee meetings, reviews and development.
• Assist with events on and off property.

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Skills and Qualifications:

• 3 years of experience, supervisory experience; including alcoholic beverage service.
• Experience managing POS systems and daily cash controls.
• Operational knowledge of the cash register, cash handling procedures and reconciliation of multiple cash banks and reports.
• Strong customer service experience, knowledge of customer service techniques and high quality consciousness.
• Ability to supervise and motivate others while acting as a role model, knowledge of supervisory practices and procedures
• Effective communication, problem solving, planning, organizational, and creative skills; desire to contribute with innovative ideas
• Demonstrate good judgment and decision making skills.
• Ability to multi-task as well as stay on task and concentrate with constant interruptions.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint.
• Knowledge of Aloha, Compeat, Tripleseat and Hotschedules a plus.

Culture and Operations:

Our Restaurant Manager must embody the Spirit of Hospitality and operate with the intent of ensuring Every Guest Leaves Happy! Our Managers and Chefs work closely together to ensure we serve the highest quality food and beverage. Continued coaching and development of staff to execute our service and guest satisfaction standards is a must. Our AGMs are leaders in living our Mission, Vision and Values.

The Restaurant Manager provides leadership and assistance to the General Manager to ensure all team members are guest and team-focused. The Restaurant Manager will exercise knowledge of restaurant operations, manage staff resources, provide counsel, develop and coach team members and help build sales and profits while maintaining operating standards.

Front of House Restaurant Manager

Sioux City, IA

Send your resume to jcameron@geckohospitality.com

515-203-8288