Front of House Supervisor - DUKE - Proof Of The Pudding By Mgr
Durham, NC 27708
About the Job
Required Qualifications:
2-4 years of experience in Front of House Operations, F&B Coordination, Lead Server, or equivalent
Strong knowledge and efficiency of Microsoft Office
Must be a team player and well organized with strong written and verbal communication skills
Specialized Qualifications:
Excellent listening and communication skills
Renowned time management and organization skills
Strong Customer Service skills with the desire to go above and beyond a client’s needs
The ability to work alone and as a team
Strong attention to detail and the ability to learn and adapt quickly
Work Environment
The work environment for this position will mainly be food & beverage front of house operations located in the DUKE University food hall or athletic venues. This position will often move throughout campus stadiums and travel throughout the university grounds. Events may take place in indoor or outdoor settings.
Physical Demands:
Prolonged periods of standing, moving through an event space, and traveling from venue to venue
Bending, lifting, scooping, and carrying miscellaneous equipment and food items
Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.
CORE VALUE AND COMPETENCY REQUIREMENTS
Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
Position Salary & Benefits:
This is considered an hourly part-time position.
The schedule for this position may range depending on business needs but will often consist of either a morning shift covering breakfast operations or a later shift covering dinner service.
Benefits include daily meals per shift.
Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member’s roles.
On-the-job training that can be applied industry wide.
Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
