Front of House Team Member PM - Chick-fil-A
Chicago, IL 60607
About the Job
Description
At Chick-fil-A South Loop, the team member role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A South Loop is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
Operational Responsibilities include but are not limited to:
- Take ownership of the Chick-fil-A brand and purpose by being good stewards and having a positive influence on all who come in contact with Chick-fil-A
- Take ownership of your own proficiency in the following areas: dining room, drive-thru, register/order taking, fulfilling beverage and dessert orders, expediting/bagging, cleaning checklist, and opening/closing tasks (if applicable)
- Be proactive in your shift for setting up the team for success (i.e. stocking, cleaning, etc.)
- Always arrive in full uniform and be ready to serve guests upon your scheduled time
- Download and actively check/use Restaurant Apps
- Follow all policies written in the team member handbook
- Promote a friendly, welcoming, and inclusive work environment
- Always have a "I will serve anywhere!" mentality
- Possess a positive attitude with guests, peers, and leadership
- Always be open to feedback and keep an open line of communication with leadership
- Consistently look for ways to serve others
- Willing to work drive-thru (outside) all year round.
Note: Team member responsibilities are not limited to the ones listed above and from time to time, the team member may be required to perform additional duties to support business demands
Requirements
- A proven hard worker!
- Punctual.
- Focused, dedicated, and detail oriented.
- Willing to work as a team & autonomously.
- Passionate Individual looking to serve others.
- Person who takes initiative.
- Person able to multitask.
- Willing to give your best at all times.
- Calm under pressure and able to work in stressful situations.
- Able to take direction and learn.
Company Information
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.
Work in a Chick-fil-A restaurant:
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business -- whether that is with Chick-fil-A or outside. Here are some of the great benefits of working at Chick-fil-A.
- Flexible Hours: You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Sundays Off: All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Chick-fil-A Operator Mentorship: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay: Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
