Front of the House Manager - Southlake - HEB

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

Central Market is currently seeking individuals with solid analytical, communication and interpersonal skills to maximize sales and to provide our customers with an exceptional shopping experience The Sales Manager will be responsible for the total operations of the assigned department and its financial results This position reports to a Director

Responsibilities:
- Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner-related matters
- Oversee entire Department operation to ensure superb product and customer service
- Develop and lead a retail sales team to provide customer service at the highest level in all areas
- Assure product delivered to customers is of optimum quality and in-stock conditions are maintained
- Responsible for selling products for special events throughout the store and community
- Works with sales personnel to generate new business and maintain current client relations
- Merchandise departments to maximize sales
- Effectively promote services/products provided by Central Market to maximize sales
- Maintain a high degree of product knowledge
- Oversee product ordering and inventory controls
- Ensures that all government and company regulations and standards for product freshness, safety, refrigeration and sanitation are met
- Maintain multiple vendor relationships
- Works to achieve set department budget that contributes to the stores long range goals
- Monitor and manage product, labor, and wrap expenses to ensure budget requirements
- Ensure highest level of quality and presentation in products and services
- Works with other department managers and Chef team to effectively deliver results
- Responsible for employment interviews, performance appraisals and Partner feedback
- Trains and develops Partners
- Responsible for writing departmental schedules
- Provide superlative customer service
- Must be able to work flexible shifts

Requirements:
- Proven leadership experience in a Catering environment
- Ability to develop and deliver sound recommendations
- Passion for food
- Passion for selling
- Detail oriented
- Proficiency on computer systems
- Excellent interpersonal and communication skills
- Value diversity
- Ability to handle stressful situations
- Analytical skills
- Organization and planning skills
- Ability to prioritize and handle multiple tasks
- Ability to delegate effectively
- Proven ability to develop teams

08-2007