Front Office Manager - Hilton Garden Inn Midtown
Cincinnati, OH
About the Job
The new Hilton Garden Inn hotel is looking for a energetic, enthusiastic, people focused leader. Our ideal candidate will be able to drive our culture and create a experience for the guest and team members. We are a Lexington Mgmt hotel which is locally operated. Our niche is to create personalized best in class hospitality.
The hotel is off Dana ave near I-71 corridor. We sit in the midtown section of the city near Xavier University.
Duties
* Ensure Front Office Team is delivering a great service experience.
* Ensure Brand and Mgmt company standards are followed.
*Be able to take initiative to find solutions to problems without supervision.
*Manage day to day staffing needs.
*Act as a " manager on duty. "
*Educate and train team as needed.
* Follow financial guidelines for the departments you will supervise.
* Oversee guest service, night audit, and supervise housekeeping leadership.
*Promote sales and drive revenue