Front Office Manager - Berlin Grande
Millersburg, OH 44654
About the Job
Front Office Manager
Berlin, OH
Berlin Grande Hotel is currently seeking a full-time Front Office Manager in Berlin, Ohio. This individual will be experienced in customer service and hotel operations and will oversee front desk operations for the hotel.
What We Can Offer YOU:
- Dental Insurance
- Vision Insurance
- 401(k)
- Life Insurance
- Health Insurance
- Paid Time Off
Pay: Starting at $20/hour, offer dependent on experience
The right candidate will have:
- At least 2 years’ experience in a hotel front desk position
- Prior supervisory experience required
- Flexible availability including weekends and holidays required
- Positive attitude and service-minded work ethic
Our Front Office Manager will:
- Manage front office personnel with daily supervision to include staffing, training, scheduling and visually monitoring performance
- Check and control room reservations, front office systems, inventory, scheduling, forecasting in order to maximize revenue
- Supervise and assist staff with basic front desk and guest service functions
- Complete necessary shift paperwork and ensure accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned
- Maintain knowledge of all available package and promotion details
- Perform essential front desk duties and responsibilities which include working desk shifts
If you are interested in this position, please submit a current resume for consideration!
Delight in the well-balanced blend of modern amenities and the cultural flair of the Amish Country. Berlin Grande Hotel offers impeccable service from a dedicated and caring staff who treat guests like family. Located in the heart of Ohio’s Amish Country, we deliver world-class Berlin lodging with down-home graciousness.