FSRI - Residential Manager - LGBTQ+ Youth Living Program - The City of Providence

FSRI is always looking for candidates that want to make a positive impact on the community we serve in!

Position Summary: Greenville House is a semi-independent living program for 5 youth 16-21 who identify as part of the LGBTQ community.  The Manager along with residential administration promote a welcoming and healing environment for youth who identify as LGBTQ and who have experienced trauma and may be dealing with complex issues such as family and peer rejection, community violence, abuse and neglect, abandonment, and mental health struggles.  This position works collaboratively with Assistant Manager and management team to ensure safety, stability, and professional guidance to staff and to residents in our care that have been placed through the Department of Children, Youth and Families. This position requires the individual to promote leadership skills to properly supervise TST Milieu Counselors in the residential treatment setting. The Residential Manager will have a positive demeanor, integrity, empathy, nonjudgmental attitude and is culturally sensitive to the program's needs. Monitor residential program with maintaining Trauma Systems Therapy (TST) in the milieu setting. Supervise program staff, program budget, staff scheduling, program purchases, strategic planning, and assure the safety, nurturance, and care of the residents. Ensure compliance of all required trainings for all program staff in accordance with agency/state regulations. Will provide direct care to residents and develop and facilitate daily groups and activities for youth in the program. The Residential Manager is part of the youth’s treatment team and will work alongside milieu counselors and clinical staff to ensure the delivery of youth’s individual treatment plans, while promoting a sense of community and normalcy for residents.

Qualifications:

• Bachelors degree in human services required.
• Minimum of two (2) year supervisory experience.
• Willingness and capability to work flexible hours including evenings and weekends as scheduled and on-call responsibilities.
• Knowledge of and sensitivity to cultural, ethnic, racial and socioeconomic issues. 
• Capabilities to implement appropriate child management techniques, which may include use of passive physical restraint.  
• Excellent communication skills. 
• Requires current driver’s license, reliable transportation with a minimum of 3 seats in addition to the driver’s seat and proof of automobile insurance.
• Bilingual skills are compensated by an additional 6%, above base pay.

Physical Requirements:  This position requires residential and community visits, employees in this position must have the ability to:

• Travel to and from community locations and residential site locations, which could include using walkways, stairs and/or elevators.
• Ability to utilize a computer and Electronic Medical Record to complete documentation. 
• Ability to lift up to 20lbs.
• Ability to communicate effectively.
• Ability to push or pull 10 lbs or more
• Ability to pick up 10 lbs or more
• Ability to be trained in and implement de-escalation techniques utilizing Handle with Care when necessary.

Don’t meet every single requirement?  Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity! 
 

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

About Us: Dynamic and innovative, Family Service of RI (FSRI) is a statewide organization with a 130 year track record of success in improving the health and well-being of children and families all across our state.  We are passionate about our mission to advance equity, opportunity and hope across ALL communities – we succeed by lifting others.  FSRI’s diverse and inclusive teams – working across Health, Healing, Home and Hope pillars, are experts in their fields – every day designing and delivering cutting edge strategies to save and improve lives.  We provide services statewide, and currently operate in 3 locations in Providence; and in 4 locations in East Providence, Smithfield and North Smithfield. 

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.  
 

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.  

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