FUGE/Centrikid Camps Merchandising Specialist | Hybrid - LifeWay Christian Resources

Overview

Oversee the merchandise operations for FUGE and CentriKid Camps, including product line development, pricing, inventory management, and sales strategies. Drive revenue through effective merchandising and achieve high profit margins. 

$1,500,000 revenue responsibility total across both camp brands 

Why Lifeway? 

Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you’re a creator or storyteller, data guru or problem-solver, or anywhere in between, if you’re passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.

Learn more about our culture at team.lifeway.com/culture-code 

This is a hybrid remote/in-office position located in the greater Nashville, TN area and relocation assistance is available.#LI-Hybrid

Responsibilities

• Merchandise Management: Oversee the life cycle of all merchandise for FUGE and CentriKid Camps. This includes developing product lines that align with camp themes, pricing strategies, and sourcing products in partnership with the Procurement Team, managing inventory levels to ensure adequate stock throughout the camp season. including forecasting, purchasing, and monitoring inventory turnover rates. 

• Event Goals and Logistics: Establish and achieve event goals related to budget and profit margins. Plan and execute merchandise logistics, including ordering inventory, coordinating deliveries, and managing on-site merchandise setup. Ensure accurate and timely reorders based on sales trends and inventory needs and manage logistics across multiple event locations. 

• Training and Support: Develop training materials and conduct training sessions for seasonal staff on all merchandise-related responsibilities. Provide ongoing support throughout the event season, addressing staff questions and troubleshooting issues to ensure smooth merchandise operations. 

• Brand Consistency: Create and maintain consistent communication and merchandising practices across FUGE and CentriKid camp brands. Act as the liaison between different brand teams to ensure a cohesive merchandise strategy and presentation. Coordinate with marketing and design teams to align merchandise with brand identity and event themes. 

• Customer Service: Handle customer service inquiries related to camp merchandise, including resolving issues with gift certificates and pre-sale orders. Ensure a high level of customer satisfaction by addressing concerns promptly and professionally. 

Qualifications

Required Qualifications 

• Education:  

• Bachelor’s degree in Business, Merchandising, Logistics or related field 

• Experience: 

• 1-3 years of experience in merchandising, retail management, or a related field. 

Competencies (Knowledge, Skills, and Abilities) 

• Problem Solving: Ability to address and resolve merchandise-related issues effectively. (Intermediate) 

• Communication: Strong written and verbal communication skills to ensure clear and effective interactions. (Intermediate) 

• Microsoft Excel: Proficiency in Microsoft Excel for data management and analysis. (Intermediate) 

• Analytical and Logistics Skills: Strong analytical skills and understanding of logistics to manage inventory and sales processes. (Intermediate) 

• Self-Motivation: Self-motivated and proactive, with the ability to work independently and as a self-starter. (Intermediate) 

• Team Collaboration: Strong collaboration skills to work effectively with internal and external teams, ensuring consistency across all brands. (Intermediate) 

• Vendor Liaison: Experience in communicating and coordinating with vendors, ensuring all agreements and contracts are in order. (Intermediate) 

• On-Site Management: Skilled in managing on-site operations, including setup, execution, and teardown. (Intermediate) 

• Creativity and Innovation: Ability to develop creative concepts and innovative solutions. Strong aesthetic sense and attention to design details. (Intermediate) 

• Training and Development: Developing and delivering training, ensuring that seasonal staff are well-prepared for merchandise-related responsibilities. (Intermediate) 

• Customer Service Orientation: Ensuring excellent service and efficient resolution of merchandise-related inquiries for internal and external customers (Intermediate) 

Preferred Skills and Experience 

• Experience in a camp environment or similar setting 

• Experience in retail sales or retail merchandising 

Other Job Requirements 

• Must be able to lift and carry objects weighing up to 50 lbs on an intermittent basis 

• Travel: Seasonally Heavy Travel (2-3 times/mo during a specific season)