Full-Time Front of House Closing Supervisor - Chick-fil-A
York, PA 17404
About the Job
Chick-fil-A Loucks Rd is looking for an outgoing and motivated individual with restaurant experience to join our leadership team! This individual should be caring and friendly, but still have strong leadership skills with a passion for engaging and developing others. A shift supervisor oversees daily operations, ensures excellent customer service, and manages staff during assigned shifts. They set the standard for Operational Excellence while coaching and developing their team.
Primary Duties and Responsibilities:
- Evening shifts only (2pm-10:30pm M-TH, 3pm-11pm F/S)
- Shift management- Ensure smooth operation of shift
- Participate operationally in day-to-day activities in high-volume fast-paced restaurant
- Plan breaks in accordance with federal/state labor laws
- Cash management-Oversee financial aspects such as the change fund, finalizing day, managing the manager safe, and resolving cashier overages/shortages
- Ensure food safety requirements are met and followed
- Assist in training of new hires, set the tone for a shift, and serve as a role model for our team
- Adhere and enforce all policies and procedures
- Exceptional Communication- Establish open and effective communication channels with other leaders and team members to ensure everyone is aligned and working towards a remarkable experience
- Exceptional Service- Ensure our guests receive great service on the front counter, dining room, and in the drive-thru
Knowledge/Skills/Requirements:
- Must be at least 18 years old
- High school diploma or equivalent
- Ability to lift up to 50lbs and work on feet for a minimum of 8 hours
- Ability to work outside in varying temperatures and weather conditions
- Restaurant experience (required)
- At least 1 year of leadership experience
- Inform experience (Preferred)
- Serve Safe Certification (Preferred)
- A passion for coaching, developing, and serving others in a caring and friendly manner
- Excellent interpersonal skills to effectively lead and motivate a team
- Well organized with excellent verbal, written, and electronic communication skills in English
- Strong organizational skills to handle multiple responsibilities and prioritize tasks effectively
- Desire to grow and develop as an individual and leader
Benefits:
401K Retirement
Health Insurance
Employee Discount
Vacation
Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946 when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
