Full Time Sales Account Associate at Business Development Firm

Are you passionate about technology and helping people stay connected? Join our vibrant team as a Sales Account Associate in New Haven and embark on an exciting journey in the world of telecommunications!

We're not just about selling products; we're about creating meaningful connections with our customers. As a Sales Account Associate, you'll be the face of our brand, assisting customers with their wireless needs, and providing exceptional service that keeps them coming back for more.

Responsibilities for our Sales Account Associate:

• Engage with customers in a friendly and approachable manner, understanding their needs and recommending tailored solutions
• Demonstrate expert knowledge of products and services, including internet and wireless solutions
• Educate customers on the latest technology trends and features, ensuring they make informed purchasing decisions
• Utilize sales techniques to drive revenue and exceed performance targets, while maintaining high levels of customer satisfaction
• Process transactions accurately and efficiently, including activations, upgrades, and accessory sales
• Troubleshoot technical issues and provide support to customers, escalating complex problems as needed
• Keep up-to-date with product knowledge and industry developments through ongoing training and self-study
• Contribute to a positive team environment by collaborating with other Sales Account Associate team members and sharing best practices
• Maintain an organized work environment, adhering to company policies and procedures
• Uphold the highest standards of integrity and professionalism in all interactions with customers and coworkers