Functional Analyst - Randstad USA

job summary:

We are looking for an experienced System Analyst to join our team! This candidate, under limited supervision, will perform a variety of technical duties associated with the retrieval, processing, and validation, editing and estimation of meter translation and load research data. Interact with appropriate field and office personnel to resolve suspected metering or telecommunications problems. Review, investigate and resolve interval data and billing data discrepancies. The individual will work closely with Special Billing group handling interval data for our customers. This position is 100% remote WFH, but requires that the candidate be a current resident of the state of Ohio.

 
location: Gahanna, Ohio
job type: Contract
salary: $29.50 - 31.50 per hour
work hours: 8am to 4pm
education: High School
 
responsibilities:

Essential Job Functions & Tasks:

• Provide customer service, assist with troubleshooting issues, and report discrepancies. Technical knowledge of PCs, IT systems support is required.

• Retrieve and process interval data (edit, estimate, validate when necessary) from field translation devices to PC translation system data storage medium.

• Perform validation checks to determine accuracy of field data and report missing data.

• Prepare accurate and timely transactions, reports and graphs.

• Assist with training newer employees.

• Communicate/work with field personnel to resolve issues with obtaining reads/intervals.

• Can perform or assist with application testing as required for group (or with cross functional teams) while writing proper test cases/documentation.

Experience:

In addition to any work experience listed above, 2 years of relevant work experience is required.

Additional Requirements:

• Seasoned experience on PC-based Windows software such as Microsoft Outlook and Microsoft Office applications such as Excel, Word & Access.

• organizational skills and keen attention to detail required to ensure precise data accuracy.

• MV90 Experience preferred; MACSS or similar Customer Information Systems experience preferred;

• Verbal and written communication skills essential for working relationships with downstream and upstream service providers/internal customers.

• Ability to read/write SQL (structured query language) preferred but not required.

• Occasional overtime and/or early schedules may be required periodically. Self-directed and requires minimal supervision.

 
qualifications:

• Experience level: Experienced
• Minimum 6 years of experience
• Education: High School (required)

 
skills:

SQL

Windows

Training

Microsoft Applications

Data Retrieval (5 years of experience is required)

Power Consumption Meter (5 years of experience is required)

Data Loading (5 years of experience is required)

Data Validation (5 years of experience is required)

Resident of Ohio (1 year of experience is required)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.