Functional Analyst I at Three Point Solutions Inc

Job title : Functional Analyst I

Client : Health Care Industry

Duration : 12 months contract role

Location : Fairfax, VA 22031

Job Description

Purpose:

Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.

Essential functions:

• 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
• 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
• 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
• 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
• 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum 2 years of experience in processing files required
• Proficiency in bringing and bridging data
• Strong problem-solving and analytical skills required
• Experience in claims and enrollment is required
• Experience with Claims 834 is required
• Experience with LuminX or Ebix is highly preferred
• Basic proficiency in Excel is required
• 2 round of video interview

Education Level:

• Bachelor's Degree

Education Details:

• Business Administration

Experience:

• 2 years' experience in (level 2 or above) operational role.

In Lieu of Education:

• In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications:

Knowledge, Skills and Abilities (KSAs):

• Ability to recognize, analyze, and solve a variety of problems., Proficient
• Highly proficient in Microsoft Office and similar applications., Proficient
• Organized, detail-oriented while meeting strict deadlines. , Proficient
• Excellent communication skills both written and verbal., Proficient
• Demonstrate ability to work independently, Proficient

• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

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