Functional Delivery Manager at General Dynamics Information Technology

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

MBI (T2)

Job Family:

Software Development

Job Qualifications:

Skills:

Agile Methodology, Client Communication, Client Management, Deliverables Management

Certifications:

Experience:

10 + years of related experience

US Citizenship Required:

No

Job Description:

General Dynamics Information Technology is seeking a detail oriented, customer-focused, and motivated Functional Delivery Manager with strong communication skills that is interested in becoming part of our FDA team supporting our customers with their critical mission needs.

The Functional Delivery Manager is a customer-facing role that works directly with some of our most distinguished customers. You will work closely with stakeholders and other product management teams nurturing long-lasting relationships and exceeding customer expectations. You’ll be part of an agile delivery team, focused on providing high value features to our customers as they modernize both their processes and the IT implementation to support them. The individual will serve as the primary point of contact for the team, working closely with the FDA Product Owner and the larger integrated project team.

Role Responsibilities:

Provides technical, administrative, and operational leadership to assigned project or task(s). Reviews status of projects and budgets, manages schedules, and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Responsible for scope, cost, schedule, and performance of assigned project or task(s). Manages or directs resources required to perform assigned project or task(s).

Client Management:

• Guide project meetings and other client engagements to meet customer expectations

• Participate and lead customer-facing communication, reporting on sprint progress, burn down, velocity, and story points

• Prepare and deliver frequent updates, maintaining positive customer relationships and ensuring a positive customer journey

• Prepare status updates with key milestones and deliverables, next steps, risks, and project timeline

• Manage timeline and scope ensuring customer expectations are met

• Communicate difficult/sensitive information tactfully and resolve or escalate issues in a timely fashion

• Understand and validates the details of deliverables as provided by project resources

Team/Agile Management:

• Work with the implementation team to develop releases plans and ensure product backlogs are well-groomed, prioritized and visible to all the stakeholders

• Assist team to become self-organizing and self-managing to achieve its goals

• Ensure the team’s “definition of done” is well defined on the story, sprint, and release levels

• Be part of a continuous improvement mindset and recommend adjustments to established delivery practices

• Participate in Scrum meetings to represent Product Owner and ensure cross-team collaboration and coordination of release plans

Communicate effectively with large and small project teams consisting of both technical and non-technical project stakeholders to set and manage client expectations and timelines throughout the project

• Provide transparency to senior leadership and work with design, development, information security, and other product management teams

Product Management:

• Develop product roadmap with external stakeholders

• Manage product development using agile best practices

• Oversee analysis and documentation of customer’s business requirements and processes

• Oversee planning and design of business processes; assist in formulating recommendations to improve and support business activities.

• Assist in the research and assessment of business goals, objectives and needs to align information technology solutions with business initiatives

• Participate in testing activities such as functional testing and user acceptance testing (UAT).

What You’ll Need

Required Skills and Experience:

• Bachelor’s degree with 12+ years of experience (or equivalent combination of education and experience)

• Experience working in a Scrum-Agile Environment

• Experience managing projects with multiple key stakeholders

• Self-organized with experience managing multi-system projects and working with cross-functional project teams in a matrixed environment

• Familiar with Agile values, principles, processes, and methods such as iterative and incremental development, burn down, continuous integration, and test-driven

•Must be able to obtain a Public Trust

​#GDITHealth

#GDITFedHealthJobs

The likely salary range for this position is $134,597 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Hybrid

Work Location:

USA MD Bethesda

Additional Work Locations:

USA DC Washington

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.