Functional System Analyst at Kforce Inc.
Columbus, OH 43215
About the Job
- Under limited supervision, Functional System Analyst performs a variety of technical duties associated with the retrieval, processing, and validation, editing and estimation of meter translation and load research data, interact with appropriate field and office personnel to resolve suspected metering or telecommunications problems, review, investigate and resolve interval data and billing data discrepancies
- Works closely with Special Billing group handling interval data for (currently) 1.1 million customers
- Retrieve and process interval data (edit, estimate, validate when necessary) from field translation devices to PC translation system data storage medium
- Perform validation checks to determine accuracy of field data and report missing data
- As a Functional System Analyst, you will prepare accurate and timely transactions, reports and graphs
- Assist with training newer employees
- Communicate/work with field personnel to resolve issues with obtaining reads/intervals
- Perform or assist with application testing as required for group (or with cross functional teams) while writing proper test cases/documentation
Requirements:
- Seasoned experience on PC-based Windows software such as Microsoft Outlook and Microsoft Office applications such as Excel, Word and Access
- Strong organizational skills and keen attention to detail required to ensure precise data accuracy
- Strong verbal and written communication skills essential for working relationships with downstream and upstream service providers/internal customers
- Ability to read/write SQL (structured query language) preferred but not required
- Self-directed and requires minimal supervision
- Occasional overtime and/or early schedules may be required periodically
- MV90 experience preferred
- MACSS or similar Customer Information Systems experience preferred
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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