Gatehouse Guard - Private Community - WindRiver Lakefront & Golf Community
Lenoir City, TN
About the Job
Summary: WindRiver Lakefront & Golf Community is searching for full-time and part-time licensed, experienced security professionals for our private community. As Gatehouse Guard, you will ensure a safe and secure community by following the proper protocol to only allow authorized entry while remaining courteous and professional in your dealings and communication.
Responsibilities:
- Create a positive first impression for guests and owners by providing friendly and professional service
- Stay alert and attentive to every vehicle providing quick response times
- Record all vehicle and destination information for each person entering community
- Allow authorized personnel entry by following the correct steps to verify access
- If unauthorized, re-direct and do not grant access to community until authorized
- Provide daily security patrol through the community as scheduled
- Answer phone calls, emails, and internal communication
- Work closely with the front office and communicate effectively with all staff
- Maintain the cleanliness and professional appearance of workplace
- Stay up to date on community happenings and events
- Program car tags as assigned
- Provide expertise and support for security throughout community
- Provide other duties as assigned
Qualifications:
- High School diploma preferred
- 2 years of relevant security experience; private community experience preferred
- Active Unarmed Security Guard/Officer license from the State of TN required
Knowledge/Skills/Abilities:
- Must be able to work effectively under minimal direct supervision
- Microsoft Office experience preferred
- Ability to analyze and solve problems; efficiently handle multiple duties under pressure
- Must be willing to work a flexible schedule including weekends, holidays, and evening shifts
- Demonstrate positive interpersonal and communication skills with staff and customers
- Strong organizational skills and general clerical skills including the use of computers, printers, copiers, electronic signatures, email, iPads, etc.
- Ability to retrieve information from various technical sources
- Positive attitude, professional manner, and appearance in all situations
Physical Requirements: Must be able to bend, stoop, climb, twist, kneel, lift, push, and pull items weighing up to 30 lbs.
Full-time and part-time positions open
E-Verify
WindRiver participates in the federal government's E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.