General Administrative Specialist - LanceSoft Inc
Springfield, MA
About the Job
Welcome members and potential members to our organization across several channels of communication. These channels can include in person at our reception desk, on our teller line, over the phone, via email or in our chat platform.
Tasked with resolution of day-to-day questions presented by our membership that can include basic account information, product questions, help with gaining accessibility to our services and other routine matters that our members need assistance with.
Must provide peace of mind and show empathy while delivering the excellent member service at every opportunity.
Our Expectations:
• All MMFCU employees are expected to arrive for their shift on time daily with a positive outlook, professional appearance and ready to serve our membership while supporting the Credit Union Vision.
• Travel to other Financial FCU or Financial Group locations or offsite locations for training or other events may be required.
Tasked with resolution of day-to-day questions presented by our membership that can include basic account information, product questions, help with gaining accessibility to our services and other routine matters that our members need assistance with.
Must provide peace of mind and show empathy while delivering the excellent member service at every opportunity.
Our Expectations:
• All MMFCU employees are expected to arrive for their shift on time daily with a positive outlook, professional appearance and ready to serve our membership while supporting the Credit Union Vision.
• Travel to other Financial FCU or Financial Group locations or offsite locations for training or other events may be required.
Source : LanceSoft Inc
