General Clerk III - TELESOLV CONSULTING INC
Washington, DC 20003
About the Job
Duties / Responsibilities:
- Create and maintain incoming receipt logs for tracking purposes. Utilize automated equipment to open and sort mail.
- Ensure mail is properly organized, opened, and categorized as requested.
- Examine federal record materials and perform preliminary categorization and batching.
- Support data entry by ensuring that key data elements from batched records are accurately recorded in the relevant databases.
- Perform data verification by comparing key identifiers to source documents displayed within databases and systems.
- Organize documents for batching and final disposition.
- Assist with special projects such as batched processing and customer correspondence as assigned. stablish and maintain quality controls to assure accuracy in work.
- Perform all required tasks in an accurate and timely manner.
- Adhere to good housekeeping and uphold strict adherence to all safety policies.
- Work closely with on-site Team Leads, Task Managers, and the Project Coordinator to meet or exceed production goals.
- Report for duty promptly at scheduled start time.
- Maintain strict confidentiality of project information.
- Work with team members and the client in a professional, tactful, diplomatic manner, with a positive attitude.
- Attend all mandatory training, in-services, company, and client meetings.
- Comply with all company and client policies and procedures.
- Other duties and/or tasks as assigned on an as-needed basis.
Minimum Requirements:
- U.S. Citizen.
- Pass pre-employment background investigation, including credit check and drug test.
- Pass Federal government background check to obtain a Public Trust Suitability Determination.
- High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
- Able to disclose COVID-19 vaccination status and abide by contract/department’s COVID-19 guidance when accessing any facility.
- Two (2) years of data entry or records management experience in high production environment.
Preferred Requirements:
- Education beyond high school strongly preferred.
- Strong track record of employment in a field which requires customer interaction.
- Experience maintaining and/or updating sensitive information with database systems is strongly preferred.
About TeleSolv Consulting:
Join the TeleSolv Consulting Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv Consulting offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan. In addition to the hourly rate, you will be eligible to receive an hourly Health and Welfare (H&W) benefit, for the first 40 hours worked in any work week. The H&W rate of $4.93 is an amount provided to offset the cost of the company providing fringe benefits.
Background Investigation:
This position requires that you obtain a background investigation from our client. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trust worthiness.
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