General Liability Adjuster - Brunswick Companies

TransGlobal Adjusting Corp is a subsidiary of Brunswick Companies. TransGlobal Adjusting Corporation is an expert third party claims administrator providing general liability claims adjusting services to self-insured companies and insurers. TGA also offers claim advocacy services to oversee claims being handled by insurers or other third-party administrators. Working with a broad array of clients, TGA has experience delivering results for all-size companies, including Fortune 500 firms. With over 30 years of experience in the industry, we have implemented a customized “best practices” approach to effective claims management by providing an extensive range of services, including management of liability and litigation of claims.

Brunswick Companies is a family-owned business with an over 50 year history of providing insurance, risk management, and surety products across the nation. Our team is committed to developing and mentoring all new employees.

Claim Adjuster Position Description:

• Investigate liability and settle claims within client account specifications, with an emphasis on litigation matters, strong communication and customer service, involving general liability bodily injury and property damage claims from very minor to complex claims including litigation management.
• Investigate, evaluate, determine liability, claim settlement value, and settle claims in accordance with company policies and client instructions.
• Identify opportunities to transfer client’s claims to third parties in accordance with contractual risk transfer. Timely notify the third party and aggressively pursue tender acceptance.
• Establish contact with the client, claimant, claimant attorneys and others as appropriate and in accordance with client instructions.
• Timely recognize potential insurance coverage questions and elevate for coverage determinations.
• Recognize coverage issues and make recommendations for extending or denying coverage.
• Recognize state specific laws and claims regulations throughout the United States to ensure proper compliance in claims investigation, including sending and securing proper documentation.
• Provide written summary of claim facts, liability, damages, demand, liens, and recommendation for disposition of claims that exceed the adjuster’s settlement authority and as required by client/carrier instructions.
• Determine when a loss requires the use of an expert and/or attorney involvement/oversight and coordinate the handling of the same.
• Refer lawsuits to properly approved attorneys and ensure that they handle the matter in accordance with company and client’s instructions.
• Secure budgets for all outside experts, and audit fees of independent adjusters, appraisers, defense experts, attorneys, and other vendors to properly manage and pay expense and legal invoices.
• Summarize large losses, and present findings to upper management, excess insurers, and other departments.
• Communicate settlements and reserve increases to clients/ insurers as required by specific handling instructions.
• Prepare and present occasional status reports in person and by telephone conference at the request of the client and/or their insurers.
• Timely document activity and communications in the designated database. This includes all communications and activities that occur during the handling of the claim using factual and objective information.
• Respond to time sensitive material, including lawsuits, demands, mediations, arbitration hearings,
• Manage a diary system to systematically review and timely resolve claims.
• Obtain/maintain adjuster licenses as required and by complete continuing education coursework to ensure compliance.
• Attend mediations, depositions, and trials, as required.
• Qualifications:
• Minimum of five years experience including two years litigation experience, preferably working on self-insured general liability accounts with multi-state exposure.
• Adjusting licenses in all operating states is preferred.
• Professional designations, (AIC, CPCU, etc.) and bachelor’s degree a plus.
• Ability to compose professional letters, e-mails, reports and comprehensive file notes.
• Ability to speak effectively before vendors, customers, claimants, attorneys, and company management.
• Ability to establish a rapport and communicate with clients regarding claim handling, liability decisions, reserves, and settlements.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• General knowledge of internet use, search functions, and research.
• Must be able to learn how to work efficiently in several databases including those of clients.
• Must be able to interpret contracts and insurance policies, perform analytical research and investigations, and make sound judgments from data and records collected.
• Must have strong analytical and reasoning skills.
• Travel Requirements: 1-10%
• Must have an acceptable background check without any criminal records.
• Must pass drug test.

• Minimum of five years experience including two years litigation experience, preferably working on self-insured general liability accounts with multi-state exposure.
• Adjusting licenses in all operating states is preferred.
• Professional designations, (AIC, CPCU, etc.) and bachelor’s degree a plus.
• Ability to compose professional letters, e-mails, reports and comprehensive file notes.
• Ability to speak effectively before vendors, customers, claimants, attorneys, and company management.
• Ability to establish a rapport and communicate with clients regarding claim handling, liability decisions, reserves, and settlements.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• General knowledge of internet use, search functions, and research.
• Must be able to learn how to work efficiently in several databases including those of clients.
• Must be able to interpret contracts and insurance policies, perform analytical research and investigations, and make sound judgments from data and records collected.
• Must have strong analytical and reasoning skills.
• Travel Requirements: 1-10%
• Must have an acceptable background check without any criminal records.
• Must pass drug test.

Full Time. Competitive benefits. 

Compensation and Benefits:

Group benefits for health, dental, vision, long-term disability, and life insurance.

401(k) retirement plan with company match. Flexible spending and health savings accounts.

Paid time off (PTO) for vacation and personal days. Bonus birthday holiday.

10 full holidays plus 5 days that we close at 12 Noon prior to full-day holidays

Opportunities for professional development.

A supportive and inclusive company culture that values diversity and teamwork.

How to Apply: If you are passionate and have what it takes to excel in this role, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining Transglobal Adjusting/Brunswick Companies. We look forward to reviewing your application.

Brunswick Companies is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All your information will be kept confidential according to EEO guidelines. This position will oversee the general administrative function and activities of the office as a member of the corporate services team.