General Manager 4 - Environmental Services / Custodial - Sodexo

Unit Description

A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference.

Sodexo is seeking an Environmental Services General Manager 4 for a healthcare account overseeing housekeeping and linen distribution.  Our Lady of Lourdes Regional Medical Center is comprised of a main hospital with 200-beds, Women's and Children’s Hospital with 110 beds plus 50 NICU beds and a Heart Hospital with 30 beds located in Lafayette, LA. Lourdes is a wholly owned subsidiary of the Franciscan Missionaries of Our Lady Health System, which is the largest locally-owned, not-for-profit health system in Louisiana.  This position will report to the Client Executive 1, will be responsible for 4 managers and approximately 80 frontline staff.

 Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.The successful candidate will:

• have exceptional client service mentality and executive presence;
• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;
• effectively manages the Unit Operating System; and/or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

• are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;
• are an expert in building and maintain strong customer / client relationships;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• have 3-5 years previous custodial or housekeeping director level experience in a hospital environment;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are proficient with computers and other technology;
• have experience with vendor and contract management, as well as union and contract negotiations; and/or

• have strong financial acumen and budget management experience

Learn more about Our Lady of Lourdes https://lourdesrmc.com/about-us/

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience          

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.