General Manager - Boca Summerhill
Atlanta, GA 30312
About the Job
Summary of
Position:
Oversee and coordinate the
planning, organizing, training and leadership necessary to achieve stated
objectives in sales, costs, employee retention, guest service and satisfaction,
food quality, cleanliness and sanitation.
Duties &
Responsibilities:
§ Understand completely all policies,
procedures, standards, specifications, guidelines and training programs.
§ Ensure that all guests feel welcome
and are given responsive, friendly and courteous service at all times.
§ Ensure that all food and products
are consistently prepared and served according to the restaurant’s recipes,
portioning, cooking and serving standards.
§ Achieve company objectives in
sales, service, quality, appearance of facility and sanitation and cleanliness
through training of employees and creating a positive, productive working
environment.
§ Control cash and other receipts by
adhering to cash handling and reconciliation procedures in accordance with
restaurant policies and procedures.
§ Follow budget for all controllable
items, insure department heads understand their budgets and meet or exceed the
budget.
§ Grow sales and profits by managing
expenses and offering exceptional service and product quality. Manage the
peaks.
§ Make employment and termination
decisions.
§ Fill in where needed to ensure
guest service standards and efficient operations.
§ Prepare late night menu items after
the kitchen staff have been cut.
§ Continually strive to develop your
staff in all areas of managerial and professional development.
§ Prepare all required paperwork,
including forms, reports and schedules in an organized and timely manner.
§ Ensure that all equipment is kept
clean and kept in excellent working condition through personal inspection and
by following the restaurant’s preventative maintenance programs.
§ Ensure that all products are
received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving
policies and procedures.
§ Oversee and ensure that restaurant
policies on employee performance appraisals are followed and completed on a
timely basis.
§ Schedule labor as required by
anticipated business activity while ensuring that all positions are staffed
when and as needed and labor cost objectives are met.
§ Be knowledgeable of restaurant
policies regarding personnel and administer prompt, fair and consistent
corrective action for any and all violations of company policies, rules and
procedures.
§ Fully understand and comply with
all federal, state, county and municipal regulations that pertain to health,
safety and labor requirements of the restaurant, employees and guests.
§ Execute restaurant marketing,
advertising and promotional activities and campaigns.
Qualifications:
§ Be 21 years of age.
§ Be able to communicate and
understand the predominant language(s) of the restaurant’s trading area.
§ Have knowledge of service and food
and beverage, generally involving at least three years of front-of-the-house
operations and/or assistant management positions.
§ Possess excellent basic math skills
and have the ability to operate a cash register or POS system.
§ Be able to work in a standing
position for long periods of time (up to 5 hours).
§ Must have the stamina to work 50 to
60 hours per week.
Ready to join Atlanta's best Mexican Bar and Grill? Boca Summerhill is an exciting brand right next to Turner Field and the up and coming Summerhill neighborhood.