General Manager - Ferretti Search

Our client is hiring a General Manager to be responsible for the day-to-day operations of their branch, with the primary goal of improving efficiency and increasing profits. This role reports to the Regional Vice President of Operations.

Responsibilities:

• Assume full operational responsibility and oversee daily branch operations
• Drive financial (sales and EBITDA), operational, and quality metrics to achieve performance goals
• Develop and execute daily, weekly, and long-term work plans to meet and exceed goals.
• Implement change management strategies to enhance branch performance and KPIs
• Prepare business forecasts, budgets, and reports; conduct financial analysis to identify trends and address issues
• Maintain knowledge of competitors and innovate to maintain market lead
• Ensure compliance with all regulatory controls, including state licensing laws and regulations
• Adhere to and support company policies, procedures, and guidance
• Motivate, coach, and develop a unified team; uphold high standards and lead with clarity
• Promote a safe, accident-free, and healthy work environment
• Collaborate with marketing, accounting, human resources, and other Branch Service Center members
• Establish a performance-driven culture and understand how to drive P&L through critical metrics
• Develop and train standardized processes and KPIs to support growth
• Build strong followership within direct-line and matrixed teams
• Foster a culture of accountability and pride in delivering financial results
• Identify, recruit, develop, and motivate top performers and future leaders

Qualifications:

• Minimum of 12+ years of experience leading a fast-paced service organization with a proven track record of business growth; residential HVAC experience is a plus
• Ability to prioritize, plan, and adjust priorities in a fast-paced environment
• Maintain professionalism, executive presence, ethics, and a positive image
• Self-starter with the ability to motivate a team towards common goals
• Strong interpersonal and communication skills (oral and written)
• Ability to analyze cost and forecast data to align with branch goals
• Excellent analytical skills, financial acumen, and attention to detail

Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.