General Manager - Fabio Viviani Hospitality Group

Fabio Viviani Hospitality is renowned for our dedication to culinary excellence and exceptional customer service. We strive to create memorable dining experiences and foster a warm, welcoming atmosphere for our guests. We’re looking for a passionate and experienced General Manager to lead and oversee the daily operations of the restaurant, ensuring a seamless guest experience and a positive work environment for our team.

Position: General Manager

Duties:

• Provide quality, and genuine, hospitality in a timely manner
• Ensure that guests feel important and welcome in the restaurant
• Ensure the excellence of the service and hospitality provided by the entire team
• Lead and coach the team towards achieving exceptional guest service and employee satisfaction results
• Ensure effective hiring, training, development, promotion and performance management
• Guide all unit departments in upholding the excellence and efficiency of the business operations
• Manage all P&L considerations according to budget; verifying all payroll on a per pay period basis
• Ensure the business delivers on the brand promise while achieving desired profitability
• Develop and implement creative strategies for revenue enhancement and cost containment
• Run hands-on shifts during volume periods
• Adhere to, and ensure all team members adhere to, all company safety and sanitation policies and procedures
• Other duties as assigned

Requirements:

• Passion for food and ensuring an excellent dining experience for all guests
• Energetic and genuine positive attitude while interacting with team members and all guests
• 10+ years of experience in Restaurant/Hospitality Leadership preferred
• Proficient knowledge of systems and processes in food cost management
• Strong financial acumen
• Ability to lead and empower a team
• Excellent communication skills to effectively work and guide the management team and team members as well as speaking with guests
• Ability to taste and evaluate food and beverage products
• Must be flexible with schedule and able to work different shifts with undefined end times
• Be able to reach, bend, stoop and frequently lift up to 20+ pounds
• Be able to work in a standing position for long periods of time
• Bachelor’s Degree and/or Master’s degree preferred

We strive to embrace what makes each one of us unique; we each have our own story, and there is only one YOU. We believe that celebrating and embracing this philosophy makes for a better world! If you are passionate about food and hospitality, we may be the place for you!