General Manager - Empower Adventures - The Sports Facilities Companies

GENERAL MANAGER

Empower Adventures

LOCATION: OLDSMAR, FLORIDA

DEPARTMENT: EMPOWER ADVENTURE

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

This position will be with Empower Adventures. This position does not work for The Sports Facilities Companies.

ABOUT THE COMPANY:

The mission at Empower Adventures Tampa Bay (www.zipontampabay.com) is to empower individuals and teams through adventure experiences! Located at the top of Tampa Bay, Empower Adventures has been the premier adventure recreation and team building destination in Tampa Bay since opening in 2016. Empower Adventures boasts Tampa Bay's only zipline canopy tour with stunning views of Tampa and St Petersburg and offers recreational experiences, group events, corporate team building, leadership focused adventures, and stand up paddleboarding! Growth opportunities include creating summer camp experiences, expanding group programming, designing innovative new aerial adventures, establishing a paddleboard rental operation and more.

Empower Adventures Tampa Bay, LLC is managed by the Sports Facilities Companies (SFC). SFC is the nation's leading resource for managing and developing sports, recreation, wellness and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

ABOUT THE POSITION:

Due to the success of Empower Adventures, the operation is entering into a new phase of development,

growth and service. Empower Adventures Tampa Bay is looking to fill the role of President to partner with the ownership team in setting strategy, building on the 5-star reputation in the community, and executing on the vision. This role will balance onsite leadership, community engagement and lead business development initiatives for the organization.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of the facility. The objectives for this position include:

• Optimizing overall profitability
• Creating a positive relationship with clients and stakeholders
• Creating a culture of accountability which supports the organizational values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and staff development
• Development of employee and operating policies
• Implementation of major business initiatives
• Implementation of solutions and systems that support the seven areas above
• Manage overall event operations

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Analyze operations to evaluate the performance of the company and its staff to meet objectives and determine areas of potential cost reduction, program improvement, or policy change
• Represent the organization and promote its objectives at official functions, or delegate to representatives
• Appoint department heads or managers and assign or delegate responsibilities to them
• Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
• Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
• Direct, plan and implement policies, objectives, and activities of organizations or businesses in to ensure continuing operations, maximize returns on investments, and increase productivity
• Implement corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings and other items affecting businesses or program services
• Serve as liaisons between organizations, shareholders, and outside organizations
• Administer programs for selection of any location, potential construction needs, and provision of equipment and supplies
• Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Prepare budgets for approval, including those for funding and implementation of programs
• Review reports submitted by staff members to recommend approval or suggest changes
• Schedule and monitor continued training seminars for staff on various operational, safety, and legal responsibilities
• Any additional duties assigned by the VP of Venue Management

MINIMUM QUALIFICATIONS:

• Bachelor's degree in business management, sports management, marketing, hospitality-related field, or equivalent experience
• A minimum of 5 years of management experience
• Prior responsibility in daily P&L management and budget oversight of $1MM or greater
• Proven experience in organizing, booking, and operating in the outdoor recreation and leisure industry
• Operational knowledge of adventure sports, retail and merchandising, entertainment as well as parties, corporate events, and teambuilding preferred
• Prior experience managing adventure, sports, recreation or entertainment venue
• Prior experience managing marketing programs and campaigns
• Operational knowledge of risk management group events, team building, corporate events, and leadership development
• Skilled at identifying and creating opportunities to deliver revenue goals

TRAVEL REQUIREMENTS:

• Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds overhead
• Must be able to see and respond to unsafe situations
• Must be able to climb 70 steps up the adventure apparatus
• May be required to stand for extended periods of time indoors or outdoors
• May be required to squat, stoop or bendâ— Will be required to operate a computer
• Facility has noise and general commotion similar to what you would find at a local park