General Manager Fitness - Club Pilates Framingham

Job Summary

Are you a people person and have a passion for fitness?  If so, you may be a great fit to join our amazing team!  Club Pilates Framingham is seeking a full time General Manager to run our independently owned Pilates studio.  You'll oversee all aspects of the studio including customer retention and service, sales, scheduling, staff management and development.  

Responsibilities and Duties

• Lead generation including grass roots marketing and networking
• Membership sales
• Manage staff 
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Qualifications and Skills

• 2 years of fitness or relevant sales experience.
• Confident in generating sales and training Sales Reps in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment.

• Ability to recognize areas of improvement and make changes using good judgement.

• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.

• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

Benefits and Perks

• Salary plus commission 
• Opportunity to bonus, based on performance

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