General Manager - Talent Wave Associates, LLC

A leader in cargo upfit solutions is looking for a professional to lead their retail location in Fort Myers, FL. The client seeks a developmental leader who can inspire team members, drive business results, and foster the location's growth. This role is not just about giving instructions to team members but about providing direction, support, coaching, and mentoring to help teams succeed, while also offering a platform for professional growth and development.

The professional will be crucial in ensuring strategic goals are met through established operational policies, creating and maintaining budgets, managing employees, and more. This role is not just about overseeing operations but about driving the success of the retail locations.

The Essential Duties Of The Role Include

• Overall responsibility for the local operation
• Ensure customers, dealers, and strategic partners are supported in a manner that delivers an exceptional customer experience
• Create a strategy, annual budget, and business plan
• Establish goals and objectives for sales, inventory, and production to support the plan
• Responsible for the operation's performance to key business metrics
• Responsible for all local HR, staffing, and safety activities
• Ensure Safety for all employees, customers, visitors, etc.
• Establish budgets that are continuously monitored for performance to budget
• Responsible for leading and participating in continuous improvement efforts
• Lead by example to develop and foster a one-team approach environment
• Develop and strengthen employees and break down any roadblocks that are identified
• Responsible for approving all payroll-related items for the employees (PTO, UTM, etc.)
• Support collaboration with Inside Sales and Fleet Account Executives to foster a one-team approach environment to enhance the overall customer experience

The Keys

• Integrity, leadership, and team development
• Foster team environment
• Must be able to handle complex assignments and multitask
• Results-oriented; Exceeds goals and pushes self and others for results
• Understand the local market and have strong knowledge of vocational trades
• Expert on process compliance and all sales tools
• Identify and communicate risk immediately
• Ability to negotiate and communicate effectively (written, verbal, and technical device)

Education

• Bachelor's Degree preferred; company will consider a combination of education and experience
• Previous Leadership experience with a strong ability to develop people is preferred
• Previous experience in Microsoft Office, Email and Calendar skills is preferred

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.