General Manager- Happier Grocery - Happier People Management

About:

Happier Grocery is a health-forward Grocery Store that seeks to provide a lifestyle oasis for New Yorkers. We are committed to providing the highest quality food and lifestyle experience. 

Our mission is to create a buying experience where shoppers need not scrutinize every food label, and to provide a place of community, positivity, and life-affirming nutrition and enjoyment. 

Location: SoHo, New York

Responsibilities:

• Manage department inventories by tracking weekly sales reports and ordering products and supplies so as to meet customer requirements and the company's gross profit goals.
• Hire, evaluate, and supervise the overall department personnel.
• Develop and implement a highly localized merchandising plan for each department, set up and create displays for new and seasonal items.
• Ensure accurate and timely ordering to prevent losses that result from grocery item spoils before they can be sold.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Schedule grocery department employees, oversee and assist with their training, reward, and recognize their performance and delegate their work assignments in an efficient process.
• Control department expenses by improving operations and efficiencies by controlling labor costs and by reducing losses due to shrinkage and pilferage.
• Develops and maintains creative store layout and product merchandising.
• Keep updated on special grocery needs for the holidays, as well as trends in consumer goods that affect consumer demand.
• Maintains awareness of customer flows and needs while directing team members as necessary to satisfy and delight customers; respond promptly to customer needs and questions.
• Create and follow departmental procedures for receiving merchandise including inspecting the product when delivered, pricing the product, restocking cases to ensure freshness and quality, and product rotation.
• Maintain an effective housekeeping program.
• Other related duties as assigned by the Store Director.

Requirements

• Bilingual English / Spanish is preferable, but not necessary.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Strong attention to detail.
• Extensive knowledge of grocery management and distribution.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Growth mindset towards greater responsibility and ownership as you’ll.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough knowledge of natural and high-end products.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Benefits

• Health Care Plan (Medical, Dental & Vision) 
• Paid Time Off (Vacation, Sick & Company Observed Holidays)
• Commuter Benefits
• Training & Development
• Team Member Referral Program - $250 for any referrals if your referral stays for 3 months, we are always looking for great candidates at fine dining places that have like-minded individuals. Please feel free to forward resumes!

The base pay range for this position is a salary range of $90,000 - $110,000 per year. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc.