General Manager - Parrot Key Hotel and Villas

Overview

Opportunity:  General Manager

The Parrot Key Hotel and Villas is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager – Regional Director of Operations

Your Focuses

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.
• Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
• 10 years in operations management or similar leadership role in a full-service hotel.
• Independent hotel experience is a plus.
• Resort or destination experience is a plus.
• Financial acumen and the ability to develop budgets, and manage financial performance.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• 24/7 access to TELUS Health, a confidential work-life resource.
• Educational/Professional Development
• Technology Reimbursements

 Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

PARROT KEY HOTEL & VILLAS IS AN IDYLLIC KEY WEST HIDEAWAY OFFERING SIMPLE LUXURY, COMFORT AND STYLE IN A SERENE WATERFRONT OASIS. Five acres of award-winning tropical gardens surround Parrot Key, with pretty paths meandering through colorful foliage and beautiful landscaping. Four sparkling pools are nestled among their own private sculpture garden with The Grove Kitchen & Bar offering a range of refreshing drinks and delicious food. Each guestroom, suite and villa boasts spectacular views of either the calm ocean or the lush gardens. From your peaceful haven, it’s hard to believe that the energetic and eclectic vibe of Old Town Key West, is just a 3 miles away.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.