General Manager (LAX Airport) - Tbwa Chiat/Day Inc

Job Title: Customer Experience Specialist

Responsibilities:

• Deliver exceptional service to CLEAR members, ensuring a seamless experience.
• Assist in resolving customer inquiries and issues promptly and effectively.
• Collaborate with team members to enhance service processes and member satisfaction.
• Gather feedback to identify areas for improvement in our services.
• Promote CLEAR’s mission and values to create a frictionless experience.

Qualifications:

• High school diploma or equivalent; degree preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Passion for customer service and enhancing member experiences.