General Manager - Physical Security - MI/OH/IN - WilsonHCG

One of the largest, privately held Physical Security companies in the United States is looking for their next General Manager of the Michigan territory! This organization is annually recognized as a Top 10 company in the industry, and provides physical and electronic security solutions for some of the most prestigious commercial, multi-family residential, and industrial properties across Chicago, Milwaukee, Detroit, and other metro areas.

What you'll do:

• Oversee daily operations of the physical security division, including guards and technology - ensuring efficient and effective service delivery.
• Develop and implement operational policies and procedures to enhance service quality and operational efficiency.
• Monitor and evaluate operational performance, addressing any issues promptly.
• Maintain and develop strong relationships with existing clients, ensuring high levels of satisfaction and retention.
• Conduct regular client meetings to review service performance and address any concerns.
• Identify opportunities for additional services and client expansion.
• Lead, mentor, and motivate a diverse team of security professionals, fostering a culture of excellence and continuous improvement.
• Oversee recruitment, training, and development programs to ensure a skilled and capable workforce..
• Monitor financial performance, budgets including revenue, expenses, and profitability.
• Collaborate with the sales team to identify and pursue new business opportunities.
• Ensure compliance with all relevant laws, regulations, and industry standards.
• Oversee security risk assessments and implement appropriate mitigation measures.

What you'll experience:

• Competitive salary based on experience
• Performance-based bonuses
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Paid time off and holidays
• 401(k) retirement plan with company match
• Opportunities for professional development and career growth