General Manager - Retail Cannabis Company - Pincanna
Kalamazoo, MI
About the Job
General Manager
Pincanna is a vertically integrated cannabis company with headquarters in Farmington Hills, Michigan. Pincanna has a 135,000 square foot cultivation and production facility in Pinconning, Michigan, retail locations in Kalkaska, East Lansing, Kalamazoo, Pinconning, Mount Pleasant, and planned retail locations throughout Michigan.
We are looking for a highly motivated individual with strong leadership skills, who can support and manage a team. We pride ourselves on providing exceptional customer service in a fast-paced environment within the cannabis industry. There are always opportunities for growth within the organization and we encourage employees to progress within their career.
Responsibilities
-Develop and implement strategies to increase sales and profitability.
-Knowledge of the cannabis industry and strong knowledge of products and strains sold in store.
-Set sales goals and individual goals for employees, regularly communicate these goals to staff to keep everyone informed and motivated.
-Help staff meet and exceed their goals.
-Motivate staff to give exceptional customer service to every customer.
-Follow all opening and closing procedures, help implement new procedures as needed.
-Assist in analysis of performance of the store and make recommendations to improve sales and overall performance.
-Ensure all employees are following cash handling procedures and keeping record of discrepancies.
-Ensure all supervisors are following closing and opening procedures.
-Have an ongoing knowledge of state laws and regulations and ensure compliance rules are being followed.
-Lead regular supervisor meetings and team meetings.
-Keep a clean and organized office and safe.
-Hold regular reviews and touch bases with employees, assist with employee training and progression.
- Monitor sales floor for any needs that may arise.
- Assist in conflict resolution for employees and customers immediately and in a
professional manner.
- Open availability.
Experience
-Familiar with METRC
-5+ Years of retail management experience
- Cannabis industry experience
Physical Requirements
- Lifting up to 25 Pounds
- Standing for 8+ hours
Benefits: Health Insurance, Dental Insurance, Vision Insurance, PTO, Employee Discount