General Manager - StretchLab

StretchLab is seeking an experienced General Manager to oversee sales and operations for one of our studio located in Rye Brook, NY. This is a full time, in person position (not remote).

Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary flexologist ™ training ensures that their client’s receive a world class stretching session. StretchLab currently has three locations in Southern California with immediate plans for expansion.

POSITION:

The ideal General Manager will oversee all Studio functionality from Sales to Instructors.

REQUIREMENTS:

• 2 years of fitness or relevant sales experience.
• Confident in generating personal sales and training Sales Reps in sales
• Ability to work independently and collaborate with studio owner
• Ability to manage and drive all revenue streams from membership sales to retail
• Excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the general public.
• Proficiency with computers and Studio software.

DUTIES

• Lead generation including Grassroots Marketing and Networking
• Implement sales process to schedule prospects into Intro class
• Drive Membership sales through outside sales, business development efforts and local grassroots events
• Manage staff schedule
• Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
• Supervise Sales Representatives and Flexologists
• Proficiency in MindBody and/or ClubReady, to include revenue reports, attendance reports, and utilization reports
• Independently make decisions related to high level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the fitness studio
• Enforce StretchLab policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

COMPENSATION & BENEFITS:

• This position offers a very competitive base salary; based on experience & performance.
• Commission paid on sales
• Opportunity to bonus, based on performance

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