General Manager - Security - Fast Guard Service

Qualifications:

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or a related field, with a minimum of 8 years in technology-related sales or account management.

• At least 3 years of experience in managing teams.

Responsibilities:

• As General Manager, Security for the Small, Medium, and Corporate (SMC) customer segment, lead a team of sales specialists and technical experts to deliver top-tier solutions to SMC customers, driving momentum into the new AI era for customers and partners.

• Provide inspirational sales leadership to drive customer success.

• Foster a culture of customer-centricity, accountability, collaboration, and ambitious goal-setting within the team.

• Lead digital transformation and AI projects by selling business outcomes and expanding IT and business connections for customers.

• Collaborate with key partners to enhance sales capabilities and reach within your area.

• Empower and enable specialist sales and technical managers to achieve cloud business growth, meet or exceed targets, and accelerate customer value through cloud services in Modern Work & Security.

• Influence technical and product leadership within the organization and drive engagement with CISO and other CxOs.

• Offer technology thought leadership to customers, aligning solutions with their digital transformation and AI needs.

• Personally engage at the CxO level to support and coach teams on new opportunities.

• Drive market influence by leading and coaching sales and technical managers to deliver comprehensive business solutions in Modern Work Security & Compliance.

• Ensure a robust pipeline and consumption targets, with specialist sellers closing the majority of cloud revenue and technical specialists driving customer technical decisions.

• Maintain consistent coaching rhythms following Microsoft’s sales coaching framework.

• Create clarity, generate energy, and deliver success through impactful people and readiness agendas.

• Enhance organizational health and capabilities, preparing for future market needs.

• Build a high-performing team by hiring diverse talent, prioritizing development, and leading by example.

Benefits:

• The base pay range for this role across the U.S. is USD $155,000 - $200,000 per year

• Eligibility for additional benefits and compensation varies by role.

Job Description:

The General Manager, Security for the Small, Medium, and Corporate (SMC) customer segment, leads an organization of sales specialists and technical experts to provide top-tier solutions to SMC customers. This role emphasizes driving digital transformation and AI initiatives, offering both sales and technical thought leadership. The ideal candidate is a skilled sales leader and coach with a challenger mentality, capable of inspiring managers and teams to achieve bold goals. This position aligns with Microsoft’s mission to empower every person and organization to achieve more, fostering a culture of respect, integrity, and accountability.

Key Responsibilities:

• Drive customer success through inspirational sales leadership.

• Foster a culture of customer-centricity, accountability, and collaboration.

• Lead digital transformation and AI projects through business outcome selling.

• Collaborate with key partners to enhance sales capabilities.

• Empower specialist sales and technical managers to achieve cloud business growth.

• Influence technical and product leadership within the organization.

• Engage with CxOs to support and coach teams on new opportunities.

• Drive market influence by leading and coaching managers to deliver comprehensive solutions.

• Ensure a robust pipeline and meet consumption targets.

• Maintain consistent coaching rhythms following Microsoft’s framework.

• Enhance organizational health and capabilities.

• Build a high-performing, diverse team and prepare them for career growth.

Qualifications:

• Minimum of 11 years in technology-related sales or account management, or a Bachelor’s degree in a related field with 8+ years of experience.

• At least 3 years of people management experience.

• Preferred: 7+ years of people management experience, and deep knowledge of productivity and security software suites such as Microsoft Modern Work, Security & Compliance, CrowdStrike, Okta, etc.