General Manager - Focus

Job Description

The General Manager will oversee all operations within a high-volume logistics warehouse, ensuring the efficient and effective management of inventory, shipping, and staff. This role requires strong leadership, a deep understanding of logistics and supply chain processes, and a commitment to maintaining high safety and operational standards.

You will lead a team of 50, manage P&L, and be responsible for delivering on key performance metrics such as on-time shipments, warehouse efficiency, and inventory accuracy.

Key Responsibilities

• Team Leadership: Manage a team of warehouse staff, including supervisors and hourly employees, ensuring clear communication of goals, expectations, and daily tasks.
• P&L Management: Oversee the financial health of the warehouse by managing budgets, controlling costs, and ensuring profit goals are met.
• Inventory Control: Ensure accurate tracking of stock levels and minimize shrinkage by implementing strong inventory control processes.
• Shipping and Receiving: Manage daily inbound and outbound shipments, coordinating with suppliers and carriers to ensure timely delivery of goods.
• Safety and Compliance: Uphold strict safety standards, conduct regular safety audits, and ensure compliance with all OSHA regulations.
• Process Optimization: Continuously review and improve warehouse processes to drive efficiency and reduce operational costs.
• Staff Training and Development: Recruit, train, and develop warehouse employees, fostering a positive work environment and promoting growth opportunities within the team.
• Performance Reporting: Provide daily, weekly, and monthly performance updates to senior management, highlighting key metrics such as order fulfillment, cost per shipment, and employee productivity.

Daily/Weekly Tasks

• Lead daily team meetings to assign tasks and review performance.
• Monitor warehouse operations, ensuring that incoming and outgoing shipments are processed correctly and on time.
• Conduct regular inventory audits to ensure accuracy and compliance with company standards.
• Review and analyze P&L statements, identifying areas for improvement or cost-saving opportunities.
• Collaborate with other departments, such as procurement and customer service, to ensure a smooth flow of goods and information.
• Conduct safety checks and enforce safety protocols across all shifts.
• Handle employee scheduling, performance reviews, and conflict resolution.
• Troubleshoot operational issues and implement corrective actions to prevent future disruptions.

Required Skills and Qualifications

• Proven experience in logistics, supply chain management, or warehouse operations.
• Strong leadership and team management skills with the ability to motivate and guide staff.
• Knowledge of inventory management systems and warehouse management software.
• Solid understanding of P&L management and financial acumen.
• Commitment to safety and regulatory compliance.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced, high-volume environment.

Preferred Background

• Experience managing large teams (50+ employees) in a warehouse or distribution center.
• Familiarity with ERP or WMS systems such as Microsoft Dynamics or SAP.
• Experience in consumer goods or big-box retail logistics.