Generator Rental Sales at Ziegler Caterpillar

Ziegler CAT has an opening for a Rental Sales Rep to provide consultative sales in the areas of rental electric power, compressed air, temperature control and related applications. This person will promote Ziegler, rentals and the rental concept to customers, educating them in proper equipment applications. The overall goal is to maintain and grow rental revenue for the assigned products and territories.

Responsibilities:

• Becomes an expert on Power Systems rental product line
• Understands construction phases, job situations, and project conditions for timing of approaching customer and rental products application suggestions
• Knowledgeable of entire rental fleet and be able to demonstrate equipment whenever appropriate to increase customer awareness of product offerings and product applications
• Calls on customers and jobsites in the greater Minnesota area
• Must be perceived by the customer as a problem solver, handling follow-up calls and customer problems effectively, involving the Territory Manager and Regional Manager when necessary
• Divides territory into workable sub-territories
• Develops a database of customers, companies, competitive, and project information
• Uses various reporting services, association contacts, and other database means to prepare for upcoming projects in the area
• Keeps a supply of sales tools including company brochures and promotional items on hand and utilizes them creatively to meet customer demands
• Gets involved in local trade associations to network and further develop solid customer relationships
• Works in a cooperative manner with customers, team and superiors
• Responds to customer inquiries in a timely basis with a sense of urgency
• Must be easily accessible by customers and staff by cell phone, e-mail, etc
• Maintains records of customer contact in Saleslink
• Completes 100% of required reports and special requests by management within the specified timeframe
• Reviews the latest trends in the rental industry
• Responds to team member calls/e-mails in a timely basis with a sense of urgency
• Works closely with Rental Coordinator to make sure all rental contracts have customer signatures, and PO numbers

Qualifications:

• 5+ years customer service experience
• Thrives in a fast-paced environment
• Knowledge of Microsoft Office Suite
• Preferred  - generator knowledge, including switchgear, transfer switch, air compressors, or temperature control or experience in the rental business
• Personal Attributes: Commitment / Dependability, Conflict Management, Customer Focus, Integrity, Self-Confidence, Sociability, Teamwork