Generator Technician - HM Cragg

HM Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and we show no signs of slowing down. One important factor that has contributed to our continued success is that we are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, we also believe in providing our employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.

The Generator Service Technician will install, repair, and perform routine and preventive maintenance on generators and transfer switches. Whether you are an experienced Generator Technician, a mechanic looking to advance your career, or just someone who likes getting your hands dirty working on engines, this could be the perfect role for you!

Reporting Relationship: The Generator Technician reports to the Generator Service Manager

Responsibilities/Accountabilities

• Perform repairs and preventive maintenance of industrial generators
• Perform onsite troubleshooting and diagnostics of mechanical and electrical systems
• Maintain knowledge of updated changes in various models of equipment
• Evaluate and recommend required repairs to customers
• Create and maintain great relationships with customers
• Stay up to date on company-sponsored safety training, compliance, and knowledge of HAZ MAT and DOT requirements
• Continually train and develop to advance to next levels of Generator Technician
• Perform other duties as assigned

Skills/Knowledge

• Basic knowledge of gas and/or diesel engine repair and maintenance, or willingness to learn
• Knowledge of repair and maintenance of electrical systems ranging from 5 VDC to 480 VAC, or willingness to learn
• Ability to work with a range of tools, from wrenches to multimeters
• Ability to read and interpret wiring diagrams and schematics
• Ability to work with a variety of computer software to complete day-to-day tasks
• Possess troubleshooting skills and be able to effectively operate basic shop equipment

Personal Attributes

• Demonstrates honesty and integrity in work and relationships
• Must be dependable and able to work independently
• Must be able to work flexible hours, days, travel, and stay overnight
• Must be able to work overtime and after hours, as needed
• Must be willing to work in a rotating on-call schedule
• Demonstrates servant-based principles with internal and external customers
• Demonstrates innovation/creativity in work
• Possesses strong work ethic and takes ownership of both company and client goals/objectives
• Focused on understanding, meeting, and exceeding customer expectations
• Focused on collaboration and teamwork for the mutual success of the company and its employees
• Conforms to company policies and procedures and meets company goals and objectives; protects company assets and interests

Travel Expectations: Up to 50% based on HMC projects and time of year.

Qualifications

• High school diploma or equivalent
• Experience installing/repairing generators preferred but not required
• Must have and be able to maintain a current driver's license and acceptable driving record per HM Cragg insurance carrier standard
• Must maintain compliance with DOT random drug and alcohol screening requirements
• Must be able to lift 100 pounds and able to bend and twist several times a day
• Must be able to work arms extended above head for extended amounts of time
• Efficient in Microsoft Office products
• Must pass a physical exam, background check and drug test within 90 days of hire

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. HM Cragg reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

HM Cragg offers equal employment opportunities to all based upon individual merit and without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, veteran status, disability, marital status, age or any other protected characteristic.