Genetic Counseling Assistant - The Christ Hospital Health Network
Cincinnati, OH
About the Job
Job Description
Assists the Genetic Counselors and office staff in the Precision Medicine Program with collecting medical records, answering patient questions regarding the High-Risk Cancer Screening Clinic, disclosing negative genetic test results, data tracking and collection, as well as other follow-up tasks.
Responsibilities
Answer patient phone calls with inquiries about precision medicine clinics, make follow up calls to patients about scheduling for the High-Risk Cancer Screening Clinic appointments.
Administrative tasks including sending results to physicians as requested, contacting outside providers for records, sending consult notes for prior authorizations for insurance purposes.
Call to disclose negative test results to patients.
Collect data for clinic volumes, referral sources, results, etc.
Other Related Duties: Performs other related duties as requested or required.
Adheres to established standards in personal appearance and conduct.
Dress code is followed.
Conduct is consistent with the rules outlined in the Employee Handbook.
Attendance is prompt and regular.
Cooperation is shown in the performance of other duties within the scope of the job description.
Seeks opportunities to increase competence in job duties.
Serves as a positive role model - maintains a positive attitude.
Interpersonal follow through with self and others is timely and appropriate.
Responds to scheduling responsibilities with timeliness.
All patient information is held in confidence at all times.
Qualifications
KNOWLEDGE AND SKILLS:
In the sections below, please minimum education/training (degrees, certifications, and licenses) necessary to enter the job. Provide the minimum job-related, and industry experience necessary to enter the job. Be specific about what qualifications/skills are required to handle the responsibilities of the job.
EDUCATION: High School Diplomate required; Bachelor's degree preferred
YEARS OF EXPERIENCE: None required.
REQUIRED SKILLS AND KNOWLEDGE:
Ability to work autonomously or within a team, completion of department orientation and orientation provided training, ability to follow written or verbal instruction effectively; willingness to work under supervision; ability to communicate with patients over the phone and discuss basic genetic counseling concepts; empathy and sensitivity when conveying information; ability to use Microsoft software (specifically Excel and PowerPoint). Experience with Epic preferred.
LICENSES REGISTRATIONS &/or CERTIFICATIONS:
Other Credentials Required or Preferred: NONE
Assists the Genetic Counselors and office staff in the Precision Medicine Program with collecting medical records, answering patient questions regarding the High-Risk Cancer Screening Clinic, disclosing negative genetic test results, data tracking and collection, as well as other follow-up tasks.
Responsibilities
Answer patient phone calls with inquiries about precision medicine clinics, make follow up calls to patients about scheduling for the High-Risk Cancer Screening Clinic appointments.
Administrative tasks including sending results to physicians as requested, contacting outside providers for records, sending consult notes for prior authorizations for insurance purposes.
Call to disclose negative test results to patients.
Collect data for clinic volumes, referral sources, results, etc.
Other Related Duties: Performs other related duties as requested or required.
Adheres to established standards in personal appearance and conduct.
Dress code is followed.
Conduct is consistent with the rules outlined in the Employee Handbook.
Attendance is prompt and regular.
Cooperation is shown in the performance of other duties within the scope of the job description.
Seeks opportunities to increase competence in job duties.
Serves as a positive role model - maintains a positive attitude.
Interpersonal follow through with self and others is timely and appropriate.
Responds to scheduling responsibilities with timeliness.
All patient information is held in confidence at all times.
Qualifications
KNOWLEDGE AND SKILLS:
In the sections below, please minimum education/training (degrees, certifications, and licenses) necessary to enter the job. Provide the minimum job-related, and industry experience necessary to enter the job. Be specific about what qualifications/skills are required to handle the responsibilities of the job.
EDUCATION: High School Diplomate required; Bachelor's degree preferred
YEARS OF EXPERIENCE: None required.
REQUIRED SKILLS AND KNOWLEDGE:
Ability to work autonomously or within a team, completion of department orientation and orientation provided training, ability to follow written or verbal instruction effectively; willingness to work under supervision; ability to communicate with patients over the phone and discuss basic genetic counseling concepts; empathy and sensitivity when conveying information; ability to use Microsoft software (specifically Excel and PowerPoint). Experience with Epic preferred.
LICENSES REGISTRATIONS &/or CERTIFICATIONS:
Other Credentials Required or Preferred: NONE
Source : The Christ Hospital Health Network