Geographic Information System Specialist - Northern Arizona Healthcare Corporation

The GIS & IS Specialist manages and provides technical information associated with Guardian Medical Transport’s geographical information systems (GIS); analyzes, develops and maintains Guardian Medical Transport and Guardian Air geographical information databases. This position includes non-emergency vehicle driving.

GIS Management
* Leads the development and implementation of Guardian Medical Transport & GA databases for GIS applications and analysis.

* Performs digitizing and data manipulation procedures for geographic information systems.

* Plans, coordinates, and prepares special projects as assigned, providing initial design sheets and maps to aid other staff members in mapping activities and decision making.

* Participates in professional group meetings; maintains current knowledge of new developments in the field of geographic information systems.

* Responsible for the development, editing, and distribution of relevant map layer information to other city, county and state agencies.

* Provides assistance to map users in the use of Computer Aided Dispatch (CAD) Mapping and Arc GIS mapping software.

* Coordinates with Communication Technicians, other PSAPS, City, County and State to edit, maintain, and correct map data to state guideline requirement of 95% accuracy.

* Updates maps with new data as it is received (relative to new subdivisions, developments, and other projects).

* Conducts map data maintenance.

* Conducts mapping research in the field and in the office to resolve conflicting information, ensuring data accuracy.

* Creates guidelines for GIS data accrual, organization, and disbursement.

* Attends user conference education and user group functions for latest software implementation.

* Demonstrates knowledge of converting GIS data and various databases into documents and maps to assist in problem-solving and urban planning.

* Maintains knowledge of Guardian Medical Transport’s Computer Aided Dispatch software, and mapping software.

* Demonstrates knowledge and utilization of the different aspects of GIS as it pertains to Public Safety and Emergency Response versus other avenues of implementation.

 
IT Support
* Leads special projects and provides a wide variety of support services to the Director, Supervisor, Battalion Chiefs, Captains, Communication Technicians, and other GMT staff.

* Collaborates with GMT & GA Director's to prepare the GIS/IT budget.

* Collaborates directly with GMT & GA staff with uploading equipment data into the Zoll system and transferred into emsCharts.

* Collaborates directly with GMT & GA staff to ensure 12 Lead EKG's are routed to the Care Point.

* Coordinates with NAH IT on GMT & GA project management and support.

* Performs daily troubleshooting in support of users on the IT systems, via in person or remotely.

* Performs emergency outage planning.

* Collaborates with NAH IT on computer replacement as well as computer software upgrade purchasing.

* Travels to remote locations for job site work, remote bases.

* Performs a comprehensive list of IT technical support and repair maintenance relative to the specialized IT systems used at Guardian Medical Transport and Guardian Air.

 
Operations Management
* Serves as resource/adviser on information systems in resolving end-user problems with other agencies.

* Serves as resource to coordinate Zoll data communications in resolving end-user problems.

* Collaborates with Fire/EMS agencies and Coconino County PSAPS to ensure accurate response areas and addressing.

* Collaborates with Fire/EMS agencies contract fire districts.

* Serves as a GIS specialist resource for Wildland Fires.

* Attends area GIS coordination meetings.

* Coordinates all map street centerline and other GIS data with other dispatch, city, state and federal agencies within our CON.

* Supports Communications Center Operations as needed during routine and emergency repairs and maintenance.

 
Metrics & Analytics Management
* Collaborates with the director to ensure that data is extracted from our IT software and formulated into data sets.

* Compiles comprehensive metric reports that illustrate current analytics regarding efficient ambulance operations.

* Collaborates with the team to assist them with current projects that require data extraction and compilation of reports.

* Provides data to our community partners and fire districts to assist them with analytics and metrics for dispatching contracts.

* Builds and schedules custom crystal reports.

* Provides resources to extract and analyze metrics and analytics from the specialized programs within Guardian Medical Transport and Guardian Air operations.

 
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.

* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

* Completes all company mandatory modules and required job-specific training in the specified time frame.

Education
High School Diploma or GED and 5 years experience of progressively responsible related experience in designing and building GIS databases, and coursework at a technical or vocational school or through internet technical courses- Required

Associates degree in GIS Business Administration, Public Safety Administration, or a closely related field; and 3 years applicable related experience- Required

Bachelors degree in GIS Business Administration, Public Safety Administration, or a closely related field; and 1 year of other applicable related experience- Required

Certification & Licensures
Geographical Information System Professional (GISP) certification- Required

Experience
IPC CAD software- Required

ESRI Arc View 3.2 software- Required

ESRI Arc GIS 9.1 software- Required

Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.