GIFT ACCOUNTING MANAGER, Development & Alumni Relations, Gifts and Records - Boston University

Our Mission

We in Boston University Development & Alumni Relations (DAR)harness the power of philanthropy to make an excellent education accessible and welcoming to all, and to advance BU’s global leadership in research, scholarship, artistic creation, and professional practice.To support our work, we have built—and are continuing to build—an outstanding team of dynamic, mission-driven advancement professionals who constantly strive to create an environment where everyone belongs.Where it’s not just about a job, but a career and a community.

Now, our Gifts & Records team is looking for a Gift Accounting Managerwho will is responsible foris responsible for managing the gift processing functions for the department.

Gifts & Records at Boston University

The office of Gifts & Records optimizes and maintains data integrity for the biographical records of its constituencies (over 3.5M records) and manages the recording of gifts (an average of 60,000 transactions a year) for the Office of Development and Alumni Relations (DAR).

Gift Accounting Manager

This position will organize and assign gift accounting responsibilities daily and will evaluate, recommend changes and enforce gift procedures to ensure effective and efficient operations. This position oversees the gift receipting process daily and annually, in accordance with applicable IRS regulations. They are also responsible for reconciling gift entry with gift deposits in coordination with the Cashier’s office, updating donor records based on supporting gift documentation, and transforming data received through data loads from various on campus.

In addition, this position will work with various university departments, including payroll and cashier services, and maintain data on constituent contact preferences, alumni activities, foreign gifts, and various other data points to ensure successful engagement, participation, and fundraising outcomes.

Responsibilities:

Gift Accounting

• Manage daily delegation of work among Data Specialists. Prepare, triage and assign gift processing duties daily based on the volume of gift processing requests in the daily queue. Review and prioritize gift processing requests based on donor priority and assign to staff accordingly to ensure timely processing by Gifts & Records team. Review entry to ensure accuracy and efficiency in process. Reconcile gift batches with separate merchant service accounts and amounts received at the bank.

• Review Gifts & Records procedures to ensure as volume increases during certain times of the year, the team is able to meet target goals for daily processing and ensure an efficient operation including ensuring gift receipts are processed by the team on schedule

• In collaboration with the Assistant Director of Gifts & Records, provide training recommendations for staff and facilitatetrainings for the Gifts & Records team in proper gift processing procedures. Evaluate procedure and incorporate changes as needed to ensure efficient and accurate entry.

• Maintain comprehensive electronic gift back up in an organized and accessible manner.

• Identify gift discrepancies and assign integrity projects (correcting recognition credits, standardizing attribute fields, pledge application/adjustments, updating appeal codes).

• Oversee the receipting process for all donations to the University. This includes daily review of receipt production, regular review of receipt templates, and approval of any templates produced by other departments for online gifts.

• Scan checks to deposit directly to the bank; prepare cash and foreign check deposits for the bank and process related batches.

• Provide timely and accurate gift processing. Handle complex donations including stocks, wire transfers, planned gifts, Donor Advised Fund gifts, matching gifts and other transaction types as needed. Manage the payroll deduction process, in coordination with the Payroll Office.

Advancement and Donor Relations Services

• Contact donors as needed regarding gift related errors, including declined credit cards, incomplete checks and unspecified designations. Communicate regularly with cashiers and payroll offices.

• Research giving history as needed and respond to gift and data inquiries from colleagues.

• Revise, document and manage the tribute notification process, in collaboration with Stewardship and Donor Relations.

Records and Database Management

• Responsible for ensuring timely updates to biographical information, research various sources to ensure the accuracy of data and similar projects as assigned. Ensure biographical information for donors is complete and accurate.

• Lead data integrity efforts through monitoring, implementation and streamlining of effective review procedures; analyze current procedures and make recommendations for new, or modification to, procedures ensuring records integrity; assist in identifying and troubleshooting data integration issues.

• Assist in identifying data discrepancies and complete data integrity projects by transforming and enhancing data (correcting or removing unneeded information, standardizing fields such as salutations or street names, renaming, moving, and combining columns to ensure usability).

• Participate in special short-term or long-term database projects as necessary.

Advancement Services

• Serve as a key member of the larger Advancement Services team.

• Cross-train with other gift and records colleagues to provide back-up and training support as needed.

• Collaborate in the development, documentation and maintenance of processes and procedures.

• Assist with training and supervising student support positions as needed.

• In coordination with the director, assist in implementation and integration of new systems.

• Bachelor’s degree

• A minimum of three years of relevant experience

• Familiarity working with constituency records

• A strong penchant for confidentiality

• Ability to change priorities while maintaininga high level of attention to detail

But that’s not all we’re looking for; we want someone who embodies our values:

• Teamwork, transparency, and mutual respect, because we value every member’scontributions and know that leadership can come from anywhere.

• Diversity, equity, inclusion, and a commitment to ensuring that each of us knows webelong here.

• Integrity in how we work and how we treat one another.

• Strategic thinking and curiosity in the relentless pursuit of fresh approaches andmeasurable results.

• Continuous growth and improvement, both as individuals and as a team.

• Joy and shared appreciation for working hard toward goals that matter.

If this resonates with you and you want to help us in our ambitious next campaign—and maybe do some of your best work as an advancement professional— we encourage you to apply.If you are hesitant to apply because you have not previously performed every responsibility listed in the description, butyou do possess transferable skills and the defined qualifications, we still want to hear from you and welcome your application as well.

To learnmore about Development & Alumni Relations at Boston University, and other job opportunities, please stop by the DAR Talent website:https://www.bu.edu/dar-talent/.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

If you requirea reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at617-358-1796.