Girl Experience Specialist/Camp Support - Girl Scouts of the Chesapeake Bay

Position Summary

The Girl Experience Specialist assists in achieving council's overall membership and retention goals by development, coordination, and delivery of quality outdoor programs, event, curricula, and related resources as driven by market needs and program grant specifications. Girl Experience Specialist is responsible for the delivery of outdoor program events that provide high-quality activities for girls and are aligned to the Girl Scouts Leadership Experience (GSLE) at venues throughout the region, with a special focus on GSCB camp properties.

Essential Duties and Responsibilities

• Assists in achieving the council's membership and retention goals for girls by development, coordination and delivery of quality outdoor program, events, curricula, and additional resources as driven by market needs.
• Facilitates customized outdoor program experiences within assigned curriculum to meet the needs of troops and interests of girls, offered in short-term flexible format, aligns to defined outcomes.
• In partnership and under the direction of the Girl Experience Coordinator, cultivates community relationships that offer unique opportunities to meet the interest of today's girls and to enhance year-round program offerings.
• Implement targeted program development plans utilizing membership data and demographics that align with the overall council strategic plan.
• Participate in planning and implementing Girl Scouting leadership development programs and events for the outdoor program participation pathway area across the council's geographic area.
• Research alternative facilities to house programs that target diverse under-served and/or not served areas of GSCB within an assigned regional area and ensure that the program offerings are relevant to the interests of the girls being served.
• Assists in the development and implementation of council plans to continually evaluate girl outcomes and program results.

• Facilitates Program on the Move, virtual offerings, and works in collaboration with Girl Experience Coordinator to support the facilitation of overnight and weekend offerings as well as overnight camp.

• Use data from surveys and evaluations to improve and expand outdoor program offerings
• Interprets and embraces the Girl Scout Leadership Experience philosophy and the council's policies, procedures, and standards.
• Perform other duties as assigned.

Competencies and Areas of Expertise May Include:

• Oral and Written Communication abilities (i.e. In person, verbal, written, and/or phone); expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff.
• Project Management - demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines and formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks
• Judgment and Decision-Making - recognizes when immediate action is required; recognizes when sufficient information has been obtained to make a decision; makes decisions where appropriate or refers decisions to the appropriate organizational level; makes decisions without undue delay
• Team-Building - knows team-building techniques and processes; collaborates with others to create optimal solutions; fosters a commitment to a team approach to work; promotes partnerships between work units; collaboratively defines boundaries and outcomes of work responsibilities; shares information with others; recognizes and rewards team accomplishments; shares decision-making responsibility with team members.
• Volunteer Management - knows the procedures, tools, and legal issues associated with recruiting, selecting, supervising, and releasing adult volunteers; assigns and manages volunteers in an efficient manner; monitors use of volunteers; recognizes volunteer accomplishments.
• Customer Responsiveness - seeks and acknowledges the views and ideas from customers; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement
• Technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems, and social networking.

Physical Demands:

• Must be able to work collaboratively with volunteers and GSCB departments, and independently, and capable of lifting 25 pounds.

Travel

• Approximately 70% travel

Education or Experience

• Bachelor's Degree in environmental education or camping/outdoor recreation preferred. Other combinations of education and experience that demonstrate the ability to perform the duties of the position may be considered.
• 1-3 years of experience in outdoor program design and development, outdoor program evaluation and facilitation, people management, marketing, community relations, or other relevant skills are preferred.
• Prior experience in customer service, retail, office support or other relevant area is preferred.

The Following Requirements Apply to All Positions

• Become a registered member of the Girl Scouts of the United States of America. Have working knowledge of the Girl Scout philosophy and program and be committed to the Girl Scout mission.
• Cope with stressors and demands that are associated with the job and/or the work environment so that acceptable and defined levels of performance and overall contribution are maintained. While all jobs involve dealing with stressors, the particular stressors may vary job to job.
• Adaptable and flexible work environment including but not limited to working additional hours (nights and weekends) as business needs may require, handling more than one task concurrently and, easily adapting to new assignments, systems, and processes.
• Possess a valid Driver's License and have regular access to a reliable vehicle.
• While all these continuing responsibilities apply to all jobs in Girl Scouts, the specific ways in which they apply, vary from job to job.

Exposures and Environment Conditions: None