GIS Administrator - TEKsystems
Grand Rapids, MI 49501
About the Job
Description:
• Perform troubleshooting for ArcGIS Software including ArcMap, ArcGIS Pro, ArcGIS Online and ArcGIS Enterprise
• Perform routine administration such as setting up new users
• Installing and configuring ArcGIS Desktop applications
• Edit and maintain Mobile GR GIS data including Parking, Transit, and Traffic Control
• Collect or verify field data using ArcGIS Collector
• Facilitate communication between end users and IT department
• Develop and maintain documentation pertaining to Mobile GR workflows and GIS data
• Monitor and coordinate resolution of ArcGIS service desk tickets
• Develop and maintain required reporting
• Learn complex application functions to facilitate issues
• Perform other related assigned duties as necessary to complete the primary job responsibilities as described above
Skills:
arcgis, GIS, Application Support, Desktop, Customer Service, ArcMap, Enterprise, Desktop Applications, Collector, Geographic information system, Gis analysis, Esri, python
Top Skills Details:
arcgis, GIS, Application Support, Desktop, Customer Service, ArcMap, Enterprise, Desktop Applications, Collector, Geographic information system, Gis analysis, Esri
Additional Skills & Qualifications:
• Bachelor’s degree in Geographic Information Systems, Computer Science, Computer Engineering, Information Technology, Mathematics or related degree. A combination of education, experience and training may be considered in lieu of a formal degree
• Ability to provide written documentation and correspondence on a single application
• Ability to develop and a present a plan to other members of the project team
• Ability to resolve/manage conflict within a team
• Ability to perform basic troubleshooting within a single application
• Understanding of ITIL concepts
• Self-motivated and directed, can define team direction
• Strong customer service orientation
• Ability to work in a team-oriented, collaborative environment
• This job’s responsibilities may include task assignment to support, administer, or access systems
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.