GIS IT Support Specialist - Datasoft Tech

GIS IT Support Specialist
 
Hybrid
 
About the Job

• Duration: 12 Months Contract (possibility of extension)
• Location: Hybrid- Atlanta, GA
• Pay rate: Hourly, depending on experience
• Job ID:743252

 
Qualifications:

• Acts as 1st line/tier of GIS technical support for client
• Validates operation of virtual ArcGIS Desktop environments and enterprise GIS applications
• Provides excellent customer service, follow-up, and follow-through to address customer concerns or needs; acts as a customer liaison
• Escalates technical issues and coordinates with IT staff to resolve problems and provide solutions, consults with Esri support as needed
• Instructs customers in using Esri ArcGIS solutions and supported applications, enables customers to be more productive with GIS
  Assists team with GIS upgrades, projects, and provides on-call supports needed
• Develops, updates, or maintains system/technical documentation as needed
• Develops client GIS User Group, resources, and assists in training material creation.

About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:

• Paid Holidays/Paid Time Off (PTO)
• Medical/Dental Insurance
• Vision Insurance
• Short Term/Long Term Disability
• Life Insurance
• 401 (K)