Global Benefits Administrator II - SBA Network Service Inc. DBA SBA Communications Corporation
Boca Raton, FL 33427
About the Job
Are you looking for:
• Work/Life Balance?
• A company where you will make a difference?
• A unique remote work policy?
• Tuition reimbursement?
• Fitness Reimbursement?
• 401K program with company match?
• Ownership of a well performing stock?
• 19 days of Paid Time Off (PTO)?
• Commuter Reimbursement?
• Cellular Phone discounts?
• Vehicle Discounts?
SBA is one of the top 20 Real Estate Investment Trusts (REITs) based on market capitalization. Since 1989 SBA Communications has been a leading independent owner and operator of wireless communications infrastructure. Currently in 16 countries and growing, we are seeking career
minded individuals who want to feel valued and work in a fast-paced company. You can search our openings, review our benefits, and learn more about SBA Communications by clicking on the link. https://www.sbasite.com
Your Next Career Opportunity – Global Benefits Administrator II
The Global Benefits Administrator II has the responsibility of administering the global benefits programs for the company, inclusive of the company's Wellness Program. Primary responsibilities include, but are not limited to providing day-to-day administration of all team member benefits including enrollments of new hires, annual open enrollment, systems configurations, data analysis, benefits terminations, COBRA, billing, disability, and life claim filing, and assisting team members with questions. Receive general guidance from the Global Benefits leader on all international benefits programs when working with international benefits brokers and when rolling out new benefits.
What You Will Do – Primary Responsibilities
- Coordinates and manages the implementation and administration of all benefits programs. Serves as the primary contact for plan vendors and third-party administrators. Coordinates the transfer of data to external contacts for services, premiums, and plan administration.
- Facilitates daily benefits processing. Handles enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, and compliance testing.
- Receives, documents and response to team member inquiries regarding plan benefits, Assists team members in resolving problems relating to health care, claims, payments, or forms. Provides counseling and assistance to the company’s COBRA participants. Primary support to Benefits group mailbox.
- Acts as a liaison between management, third-party administrators, insurance carriers, and team members in all matters relating to health and other team member benefits.
- Prepares and distributes written and electronic communication to all team members regarding benefit programs, annual enrollment, plan documents, and any benefit changes. Maintains benefits content for the corporate intranet site.
- Facilitates New Hire and Open Enrollment benefits training/presentations.
- Maintains data within internal HRIS and external third-party sites (e.g. UltiPro, Workday, MarketLink, and third-party vendor sites). Receives and reviews source documents for accuracy and completeness. Researches and resolves inconsistent/data. Ensures data integrity in HRIS database with daily maintenance of carrier files, resolving data errors, and updating data (i.e., new hire record creation, changes, terminations, benefit/leave administration, etc.). Creates HRIS benefits reports and tests for accuracy.
- Generates mandated periodic filings and reports, and other ad hoc reports, as needed (i.e. 1094-C, annual non-discrimination testing for benefit plans, monthly/quarterly/annual reports).
- Processes monthly billings from providers. Reviews billings for accuracy and submits for payment in a timely manner. Resolves discrepancies with carriers and payroll.
- Documents and maintains administrative procedures for assigned benefits processes. Ensures compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
- Assists third-party administrators and auditors in completing compliance testing and Plan audits.
- Maintains current knowledge of pertinent federal/state/local regulations affecting payroll and team member benefit programs.
- Maintains the confidentiality of all information, protects the assets of the Company, reports non-compliance and adheres to all applicable federal, state and local laws and regulations, and company policies and procedures.
- Subject matter expert on all leave and time off programs. Provide quality Leave of Absence (LOA) support and case management services to employees and key stakeholders, including FMLA, ADA, State Leaves, Short Term Disability, Long Term Disability, and Military Leave.
- Provide end-to-end case management and consultative support to employees and managers with Absence Management and Employee Experience inquiries while ensuring a strong culture of connection and empathy.
- Responsible for compliance notifications and coordination of all leave aspects.
- Partners with key stakeholders (Legal, HR, Business Units) on sensitive and complicated LOA matters while adhering to strict privacy and confidentiality requirements.
- Facilitate and drive meetings with employees and internal/external stakeholders for issue resolution and follow-up.
- Manage and escalate complex cases appropriately for guidance by using sound judgment, including but not limited to system processing issues, leave pay discrepancies, employee feedback, and vendor escalations.
- Ensures LOA vendors are managing leave of absence programs compliant with federal, state and company leave policies and procedures and manage issues towards resolution.
- Supports annual compliance reporting for HR, Benefits, and Payroll related audits.
- Generates ad hoc benefits, LOA, and state / federal regulations-related reports to analyze data for accuracy and conduct system edit clean-up.
- Ensures that each vendor receives all participant data that is required to support plan administration, and timely funding of plan contributions, claims, and insurance premiums.
- Coordinates communication and helps execute all global wellness programs, including translation of materials into Spanish when required.
- Actively participates in the creation of Global Wellness calendars, health fairs, and other related activities.
- Monitors and manages the execution of the wellness reward program, including the distribution of gift cards and raffle prizes
- Collaborates with the leaders in Total Rewards, International HRBPs, and local management to ensure the coordination, communication, and execution of all related programs.
- Maintains the confidentiality of all information, protects the assets of the Company, reports non-compliance, and adheres to all applicable federal, state, and local laws and regulations, and company policies and procedures
- Other projects and duties as assigned.
What You’ll Need – Qualifications & Requirements
- Bilingual in English/Spanish or English/Portuguese preferred
- H.S. Diploma/GED AS degree or a combination of experience and related training preferred;
- and 3-5 years of progressive Benefits administration experience, preferably in a self-insured setting or as a Benefits Account Manager.
- Strong knowledge of state and federal law(s) as it pertains to the company’s benefit plans to ensure company compliance (Section 125 cafeteria plans, ERISA, IRC, HIPAA, PPACA, ADA, FMLA, USERAA, and DOL regulations).
- Comprehensive knowledge of the principles, practices, and procedures of employee benefits and administration; federal and state benefits and compensation-related laws; contract administration; labor relations.
- Experience in Workday.
- Demonstrated knowledge and intermediate proficiency working with Microsoft Office Suite software including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.
- Other Florida Life, Health and Variable Annuity or equivalent (2-15). Pref
- Professional in Human Resources (PHR)-HRCI Pref