Global Commercial Excellence Manager at Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of!

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

• An excellent retirement savings plan with high employer contribution

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Lake Forest, IL location in the Abbott Rapid Diagnostics Infectious Diseases Division. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

What You’ll Work On

• The primary responsibility of this role is to help build all relevant commercial infrastructure to support TwistDx Limited.

• Build and support commercial execution through tools such as SFDC for customer relationship management and Twist website optimization for ease of product ordering.

• Build relationships with all functions that support Twist including Operations, Supply Chain, Customer Service, Finance, and Marketing.

• Build relevant training materials for internal and external stakeholders, as necessary

• Optimize demand and supply chain logistics to enhance efficiency, reduce costs, and ensure timely product delivery through S&OP integration, supplier form completion, LBE3 process and all activities related to operational efficiency and Abbott processes.

• Profitably grow the business in alignment with Abbott RMDx ID objectives

• Leverage and collaborate with cross functional, global teams to meet the needs of the TwistDx business, including Customer Service, Accounts Payable and Receivable, Sales, Marketing, Technical manufacturing, technical support, procurement and planning, and process engineering.

• Proactively identify new clients and build relationships to support growth targets and revenue expansion efforts.

• Enhance existing client relationships to enable the business to deliver against agreed revenue targets.

• Identify and represent TwistDx at relevant scientific conferences to promote the benefits of RPA technology in key fields (from academic research to commercial sectors) by engaging stakeholders to promote brand awareness and secure new business.

• Drive the development of financial forecasts and budgets, applying and interpreting information from key strategic accounts to generate timely and accurate data-driven forecasts, and enable reliable assessment of the routine business.

• Negotiate new business and the expansion of existing contracts, including technology license, reseller and supply agreements.

• Identify new business opportunities, including market segment focus, by conducting and reviewing market research on market trends, customer segmentation, value proposition, product positioning, competition and pricing.

• Develop and implement marketing strategies to promote RPA technology to identified market segments, to include driving revenue via e-commerce platforms, in line with market segmentation.

Required Qualifications

• 5+ years in technical and commercial roles related to Molecular Biology or similar field.

• Proven commercial experience in Molecular Diagnostics or related area

• Able to confidently and knowledgeably discuss technical molecular information with internal and external research scientists and non-molecular scientists

• Natural inspirational leader who can energize and align a cross-functional team to deliver business goals and operate effectively in a fast paced, culturally diverse business environment

• Demonstrable successful track record in B2B sales and negotiation

• Excellent communication and presentation skills (written and verbal), able to convey information clearly, concisely and accurately, and adapt approach to suit varied audiences.

• Strong focus in understanding and extracting customer value

• High level of proficiency in data analysis, forecasting, and budgeting

Preferred Qualifications

• M.S. and / or MBA Preferred

• Balanced mix of strategic and tactical focus

• Ability to undertake significant national and global travel without restriction

• Skilled in use of core office applications and processes (e.g. Microsoft Office suite).

• Responsible for exhibiting ethical and professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices

• Proven ability to work effectively in a matrix organization to achieve goals, with the entrepreneurial spirit of a smaller organization 

• Balanced mix of strategic and tactical focus

• Ability to undertake significant national and global travel without restriction

• Skilled in use of core office applications and processes (e.g. Microsoft Office suite).

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $72,700.00 – $145,300.00. In specific locations, the pay range may vary from the range posted.