Global Director, People Analytics and HRIS - International Justice Mission

Global Director, People Analytics and HRIS

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence, we are seeking a Global Director, People Analytics and HRIS.

The Global Director, People Analytics and HRIS is responsible for leading the strategy, implementation, administration and maintenance of IJM’s Human Resource information system (Workday) and leading people analytics initiatives. This role ensures that the HRIS supports IJM’s HR and Enterprise objectives by providing accurate and timely data, improving HR processes, and enhancing the overall employee experience. The Global Director will collaborate with various stakeholders to develop and execute a comprehensive data strategy that drives business decisions and improves organizational performance. This position will manage 1-2 HRIS Analysts, own HR Information Systems and processes, and be responsible for enterprise-wide HR People Data Analytics.

This position is based in the Washington, DC area and is available to be hybrid (onsite Tuesdays & Thursdays). It reports to the Vice President, HR Operations and is only available for candidates with the right to work in the US.

Responsibilities:

People Analytics

• Develop and implement a comprehensive people analytics strategy to support data-driven decision making across the organization.

• Lead the design and delivery of HR metrics, dashboards, and reports that provide insights into key HR and business Trends collaborate with HR and business leaders to identify critical workforce metrics and KPIs.

• Analyze complex datasets to uncover trends, patterns, and insights that inform HR strategies and initiatives.

• Present findings and recommendations to senior leadership to drive business decisions and improve organizational performance.

• Ensure data privacy and compliance with relevant regulations in all analytical activities stay current with industry trends and best practices in people analytics and HR technology.

HRIS Management

• Oversees and maintains optimal function of the HRIS, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.

• Oversee the implementation, configuration and maintenance of Workday (HRIS) ensuring it meets the needs of the organization.

• Provides technical support, troubleshooting, and guidance to HRIS users.

• Lead a team of Workday HR Analysts, providing guidance and support.

• Collaborate with HR leaders to identify needed improvements and enhancements to existing information services and databases, and implements solutions.

• Train HR teams in HRIS utilization and maximization.

• Collaborate with other departments to understand business needs and translate them into system requirements, and collaborate closely with GTS (Global Technology Solutions) team.

• Ensure data integrity, security, and accuracy within the HRIS by developing and implementing data governance policies and procedures, coordinate system upgrades, and own HRIS enhancements ensuring minimal disruption to HR operations. Ensures system compliance with data security and privacy requirements.

• Lead the team in developing and maintaining HRIS documentation, including user guides, process workflows, and system configurations.

• Routinely conduct audits and assessment of all HR business processes to ensure they are serving the organization.

• Manage the team to provide training and support to HR staff and end users on Workday functionality and best practices.

• Manage permissions, access, personalization, and similar system operations and settings for HR services users.

• Compiles complex data reports, summaries, and logs for senior executives and HR staff.

• Serves as lead representative and liaison between HR, information services, external vendors, and other stakeholders for HRIS design and implementation projects.

Strategic Planning

• Work with the VP of HR Operations and the Chief People Officer to develop and execute the HRIS and People Analytics strategy aligned with the organization's goals and objectives.

• Partner with GTS to lead HR technology projects including system upgrades, implementations, and integrations with other business systems.

• Partner with external vendors and consultants to ensure the successful delivery of HRIS solutions.

• Foster a culture of continuous improvement by identifying and implementing process enhancements and efficiencies.

• Serve as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.

General Tasks

• Participate in IJM’s community of spiritual formation.

Qualifications:

Education & Experience

• Bachelor's degree in human resources, information technology, business administration, or a related field. Master’s degree preferred.

• Minimum of 10 years of experience in HRIS management, with at least 6 years of experience working with Workday.

• Proven experience in leading people analytics initiatives and translating data into actionable insights.

• Professional certification (eg. Workday Pro) strongly preferred.

Technical Competencies

• Excellent understanding of HR processes and data management principles.

• Excellent project management skills with a track record of successfully delivering HRIS projects on time and within budget.

• Proficiency in data visualization tools and techniques.

• Knowledge of data privacy regulations and best practices.

Non-Technical Competencies

• Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels in a multicultural global setting.

• Ability to keep information confidential.

• Strong analytical and problem solving skills, with the ability to interpret complex data and provide meaningful insights.

Critical Qualities:

• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;

• Self-starter with strong initiative;

• Disciplined with priorities;

• Strong self-awareness;

• Flexible, collaborative and eager to support others; and

• Effective team player who fosters collaborative environment.

Application Process:

Upload Resume, Cover Letter & Statement of Faith* in one PDF document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

What does IJM have to offer?

• Comprehensive Medical/Dental/Vision benefits

• Monthly commuter and parking benefits in the DC metro area

• Retirement benefit options

• Paid leave starting at 23 days

• 12 holidays (plus early release the day prior)

• Daily, quarterly, and annual community spiritual formation

• Robust staff care resources

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.

At IJM, we’re committed to building a diverse workforce through fair and equitable employment practices. IJM encourages people of any race, color, age, sex, marital status or political ideology to apply for employment. While we welcome everyone into this work, we truly believe that the work we are doing is God’s work, not our own, and practice spiritual disciplines together daily. That’s why we legally require under SEC. 2000e-1 [Section702] of Title VII of the Civil Rights Act of 1964 that all employees practice a mature orthodox Christian faith, as defined by the Apostles’ Creed.

IJM requires a background check, police clearance and thorough review of references with an employment offer and/or employment contract.