Global Growth Program Manager at Hewlett-Packard
Alpharetta, GA 30004
About the Job
Global Growth Program ManagerDescription -About the company:HP – the company that founded the “Silicon Valley” is the leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere
We apply new thinking and ideas to create more simple, valuable, and trusted experiences with technology, continuously improving the way our customers live and work
HP’s vision and promise are to engineer experiences that amaze our customers
With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, operating in more than 170 countries, we continue to deliver ground-breaking new technologies to build on our 70+ year legacy of innovation
HP’s commitment to diversity, equity, and inclusion – it's just who we are
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves
We celebrate the notion that you can belong at HP and bring your authentic self to work every day
When you do that, you’re more innovative and that helps grow our bottom line
Come to HP and thrive!About the position: Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment
Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk
HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio
Our passion for our customer and our employees will be our differentiation.We have organized the P&L across three Service Lines, each representing a critical portfolio and business model
Lifecycle Services represents our core device-centric services
Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities
Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio
This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.Job SummaryWe are seeking a passionate and results-driven SaaS Growth Program Manager to join our dynamic team
The ideal candidate is a strategic thinker with a proven track record in designing and implementing successful growth programs within the SaaS industry
You are a collaborative leader who excels in cross-functional environments, with a keen ability to analyze data and drive continuous improvement
If you are excited about driving meaningful revenue growth and enhancing customer satisfaction in the DEX market, we want to hear from you.Key Responsibilities:Growth Program Design and Strategy: Develop and implement scalable, repeatable growth programs that drive meaningful revenue growth and high customer satisfaction.Market engagement: Develop and maintain strong relationships with markets to understand their needs and drive customer-centric growth strategies
Be accountable for adoption and success criteria as defined in collaboration with your stakeholders.Cross-Functional Collaboration: Work closely with Marketing, Sales, Customer Success, and other functional leads to ensure seamless execution of growth programsData Analysis and Reporting: Analyze performance data to measure the effectiveness of growth initiatives and provide actionable insights for continuous improvement.Process Optimization: Continuously refine and optimize growth program processes to improve efficiency and effectivenessEducation & Experience RecommendedFour-year or Graduate Degree in Business Administration or any other related discipline or commensurate work experience or demonstrated competence.Typically has 10+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.5+ years of experience in program management, focusing on SaaS growth initiatives
Prior experience working on global programs.Ability to communicate with technical and non-technical stakeholders in order to drive alignmentAbility to leverage data to inform critical decisions and make recommendationsStrong project management skills with a proven track record of delivering projects on time and within budget.Proficiency in data analysis and reporting tools to measure program effectiveness and drive data-driven decisions.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Preferred CertificationsNAKnowledge & Skills• Agile Methodology• Analytics• Business Development / Business Strategies / Business To Business• Customer Relationship Management• Data Analysis• Digital Marketing• Go-to-Market Strategy• Key Performance Indicators (KPIs)• Market Research / Marketing /Marketing Strategies• New Product Development• Product Management/ Product Marketing /Product Strategy• Project Management• Thought Leadership• Value PropositionsThe base pay range for this role is $137,000 to $211,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.Benefits: HP offers a comprehensive benefits package for this position, including:Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including; 4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leave (US benefits overview)The compensation and benefits information is accurate as of the date of this posting
The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Disclaimer• This job description describes the general nature and level of work performed in this role
It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc
These may be subject to change and additional functions may be assigned as needed by management.Job -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEqual Opportunity Employer (EEO) - HP, Inc
provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested
This information is provided voluntarily
The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – SupplementSummaryLocation: Spring, Texas, United States of America; Alpharetta, Georgia, United States of AmericaType: Full time
We apply new thinking and ideas to create more simple, valuable, and trusted experiences with technology, continuously improving the way our customers live and work
HP’s vision and promise are to engineer experiences that amaze our customers
With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, operating in more than 170 countries, we continue to deliver ground-breaking new technologies to build on our 70+ year legacy of innovation
HP’s commitment to diversity, equity, and inclusion – it's just who we are
From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves
We celebrate the notion that you can belong at HP and bring your authentic self to work every day
When you do that, you’re more innovative and that helps grow our bottom line
Come to HP and thrive!About the position: Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of providing a comprehensive portfolio of compelling services and solutions to our enterprise, mid-market, and even, in partnership with our strategic channel partners, to the SMB segment
Our goal is to enable CIOs to optimize the IT experience of their workforce while balancing other business pressures of affordability and risk
HP’s core strengths in personal systems and computing, printing and document workflows, and advanced collaboration solutions provide the foundation from which we will expand our services portfolio
Our passion for our customer and our employees will be our differentiation.We have organized the P&L across three Service Lines, each representing a critical portfolio and business model
Lifecycle Services represents our core device-centric services
Managed Solutions represents our growing portfolio in integrated solutions and managed services that bring together hardware, software, HP and third-party capabilities
Our final strategic Service Line is focused on our rapidly growing Software / Digital Services portfolio
This newly founded division brings together software products and platforms from across HP, including our robust Print, Document and Workflow Management suite, our flagship Workforce Experience platform, and our overall HP Workplace Central platform which brings the entire software portfolio of HP (and key partners) together under a cloud-native, AI-driven Employee Experience platform.Job SummaryWe are seeking a passionate and results-driven SaaS Growth Program Manager to join our dynamic team
The ideal candidate is a strategic thinker with a proven track record in designing and implementing successful growth programs within the SaaS industry
You are a collaborative leader who excels in cross-functional environments, with a keen ability to analyze data and drive continuous improvement
If you are excited about driving meaningful revenue growth and enhancing customer satisfaction in the DEX market, we want to hear from you.Key Responsibilities:Growth Program Design and Strategy: Develop and implement scalable, repeatable growth programs that drive meaningful revenue growth and high customer satisfaction.Market engagement: Develop and maintain strong relationships with markets to understand their needs and drive customer-centric growth strategies
Be accountable for adoption and success criteria as defined in collaboration with your stakeholders.Cross-Functional Collaboration: Work closely with Marketing, Sales, Customer Success, and other functional leads to ensure seamless execution of growth programsData Analysis and Reporting: Analyze performance data to measure the effectiveness of growth initiatives and provide actionable insights for continuous improvement.Process Optimization: Continuously refine and optimize growth program processes to improve efficiency and effectivenessEducation & Experience RecommendedFour-year or Graduate Degree in Business Administration or any other related discipline or commensurate work experience or demonstrated competence.Typically has 10+ years of work experience, preferably in service business management, delivery, solution architecting, business planning, or a related field.5+ years of experience in program management, focusing on SaaS growth initiatives
Prior experience working on global programs.Ability to communicate with technical and non-technical stakeholders in order to drive alignmentAbility to leverage data to inform critical decisions and make recommendationsStrong project management skills with a proven track record of delivering projects on time and within budget.Proficiency in data analysis and reporting tools to measure program effectiveness and drive data-driven decisions.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Preferred CertificationsNAKnowledge & Skills• Agile Methodology• Analytics• Business Development / Business Strategies / Business To Business• Customer Relationship Management• Data Analysis• Digital Marketing• Go-to-Market Strategy• Key Performance Indicators (KPIs)• Market Research / Marketing /Marketing Strategies• New Product Development• Product Management/ Product Marketing /Product Strategy• Project Management• Thought Leadership• Value PropositionsThe base pay range for this role is $137,000 to $211,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.Benefits: HP offers a comprehensive benefits package for this position, including:Health insuranceDental insuranceVision insuranceLong term/short term disability insuranceEmployee assistance programFlexible spending accountLife insuranceGenerous time off policies, including; 4-12 weeks fully paid parental leave based on tenure11 paid holidaysAdditional flexible paid vacation and sick leave (US benefits overview)The compensation and benefits information is accurate as of the date of this posting
The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Disclaimer• This job description describes the general nature and level of work performed in this role
It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc
These may be subject to change and additional functions may be assigned as needed by management.Job -ServicesSchedule -Full timeShift -No shift premium (United States of America)Travel -25%Relocation -NoEqual Opportunity Employer (EEO) - HP, Inc
provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested
This information is provided voluntarily
The information obtained will be kept in strict confidence.If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – SupplementSummaryLocation: Spring, Texas, United States of America; Alpharetta, Georgia, United States of AmericaType: Full time
